Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: vannieb on April 19, 2019, 02:34:19 PM
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Hello
Am kind of new to this, but I successfully downloaded and ran all the checks with Avast Premium. However, I now seem to have lost Word & Excel, although the data files are still on my computer, but I can't open anything! ::) Grateful for advice, please.
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-> https://support.avast.com/article/50/ (Ransomware Shield - FAQ)
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Hello
Am kind of new to this, but I successfully downloaded and ran all the checks with Avast Premium. However, I now seem to have lost Word & Excel, although the data files are still on my computer, but I can't open anything! ::) Grateful for advice, please.
Are you getting avast alerts when you try to open them ?
What versions of MS Office (or word & excel) do you have ?
I still use a very old (and I do mean old) and some time ago avast alerted on them partially because they were so old and weren't in the database. I had to add the program files to the exclusions.