Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: adw.tokoroa on April 20, 2019, 01:20:55 AM

Title: Non-dismissable popup messages from Avast
Post by: adw.tokoroa on April 20, 2019, 01:20:55 AM

I keep getting popup messages from Avast offering a discount to upgrade to Premium. There is no option to dismiss the popup and all I can do is reboot, which is inconvenient when I am in the middle of doing something.

Title: Re: Non-dismissable popup messages from Avast
Post by: mchain on April 20, 2019, 02:44:25 AM

--> Which version of Avast Free..?
--> OS..? (32/64 Bit..? - which SP/Build..?)
-->Any other anti-viruses installed or have been installed?

Title: Re: Non-dismissable popup messages from Avast
Post by: DavidR on April 20, 2019, 11:51:49 AM

Previously I think there was the X in the top right, failing that I feel there should be a No Thanks option.

This certainly needs to be fixed by Avast.

In the meantime, you could try the old school Alt+F4 key together to close the active window.  Ensure that this window is the active window before using this key combination.

Title: Re: Non-dismissable popup messages from Avast
Post by: bob3160 on April 21, 2019, 07:47:53 PM

You could also do the following:
(https://screencast-o-matic.com/screenshots/u/Lh/1555868698095-56168.png)
Another pitfall that's not likely to make friends and increase customers.  :( [size=78%] [/size]

Title: Re: Non-dismissable popup messages from Avast
Post by: alanb on April 22, 2019, 06:35:59 PM

Quote from: bob3160 on April 21, 2019, 07:47:53 PM

You could also do the following:
(https://screencast-o-matic.com/screenshots/u/Lh/1555868698095-56168.png)
Another pitfall that's not likely to make friends and increase customers.  :(

+1