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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: jc.lindberg on April 22, 2019, 10:48:41 AM

Title: Excluded external hdd
Post by: jc.lindberg on April 22, 2019, 10:48:41 AM

Hi, do anyone know how to make Avast Free AV stop scanning external hdd's? Excluding them doesn't help. Kind of annoying when they start spinning just because Avast wants to scan them every 5 minutes, there are only media files (MKV,MP4,MP3) on them. I've checked with MS process monitor and it is Avast Behavior Shield causing them to start over and over again. This happens all the time, day and night and it doesn't matter if I'm using the computer or not.

10:35:46,0887669   aswidsagent.exe   9352   IRP_MJ_CREATE   H:\   SUCCESS   Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, AllocationSize: n/a, OpenResult: Opened
10:35:46,0887945   aswidsagent.exe   9352   IRP_MJ_FILE_SYSTEM_CONTROL   H:\   SUCCESS   Control: FSCTL_GET_NTFS_VOLUME_DATA
10:35:46,0888039   aswidsagent.exe   9352   IRP_MJ_CLEANUP   H:\   SUCCESS   
10:35:46,0888131   aswidsagent.exe   9352   IRP_MJ_CLOSE   H:\   SUCCESS   
10:35:46,0888665   aswidsagent.exe   9352   IRP_MJ_CREATE   F:\   SUCCESS   Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, AllocationSize: n/a, OpenResult: Opened
10:35:46,0889075   aswidsagent.exe   9352   IRP_MJ_FILE_SYSTEM_CONTROL   F:\   SUCCESS   Control: FSCTL_GET_NTFS_VOLUME_DATA
10:35:46,0889189   aswidsagent.exe   9352   IRP_MJ_CLEANUP   F:\   SUCCESS   
10:35:46,0889304   aswidsagent.exe   9352   IRP_MJ_CLOSE   F:\   SUCCESS   
10:35:46,1165469   aswidsagent.exe   9352   IRP_MJ_CREATE   H:\   SUCCESS   Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, AllocationSize: n/a, OpenResult: Opened
10:35:46,1165743   aswidsagent.exe   9352   IRP_MJ_FILE_SYSTEM_CONTROL   H:\   SUCCESS   Control: FSCTL_GET_NTFS_VOLUME_DATA
10:35:46,1165831   aswidsagent.exe   9352   IRP_MJ_CLEANUP   H:\   SUCCESS   
10:35:46,1165917   aswidsagent.exe   9352   IRP_MJ_CLOSE   H:\   SUCCESS   
10:35:46,1166198   aswidsagent.exe   9352   IRP_MJ_CREATE   F:\   SUCCESS   Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, AllocationSize: n/a, OpenResult: Opened
10:35:46,1166461   aswidsagent.exe   9352   IRP_MJ_FILE_SYSTEM_CONTROL   F:\   SUCCESS   Control: FSCTL_GET_NTFS_VOLUME_DATA
10:35:46,1166547   aswidsagent.exe   9352   IRP_MJ_CLEANUP   F:\   SUCCESS   
10:35:46,1166656   aswidsagent.exe   9352   IRP_MJ_CLOSE   F:\   SUCCESS   


BR JC

Title: Re: Excluded external hdd
Post by: Pondus on April 22, 2019, 11:20:40 AM

Repair and reboot  >>  https://support.avast.com/en-eu/article/Repair-Antivirus

Does that change anything?

Do you have latest version?   https://forum.avast.com/index.php?topic=226462.0

Title: Re: Excluded external hdd
Post by: jc.lindberg on April 22, 2019, 11:25:30 AM

Tried repair and it didn't work. Yes latest version.

Title: Re: Excluded external hdd
Post by: bob3160 on April 22, 2019, 03:31:55 PM

Next step would be a Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
What operating system ???

Title: Re: Excluded external hdd
Post by: jc.lindberg on April 22, 2019, 05:24:23 PM

Thanks, I'll try that tomorrow.

Actually I think it works now so maybe I don't need to try that. I found a link to the old settings under troubleshooting in preferences and there I could add excluded files and folders for different components in Avast such as Behavior... Avast still starts the disks if I open Avast but it seems to have  stopped doing it on it's own now.

Thanks both of you anyway!