Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: lcfraser on April 22, 2019, 04:11:05 PM

Title: Can 't find order number to update my credit card information
Post by: lcfraser on April 22, 2019, 04:11:05 PM

I can't find my order number, and my credit card will expire soon. 

Also, I have trouble working out which computer the subscription is for.

Can anyone help me with these issues?

This is really frustrating.  I don't see why it's so complicated to update credit card information. I'd phone Avast if there was a number.

Title: Re: Can 't find order number to update my credit card information
Post by: Asyn on April 22, 2019, 04:14:53 PM

-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)

Title: Re: Can 't find order number to update my credit card information
Post by: BWhit on April 24, 2019, 03:21:27 PM

Hi lcfraser,

I've sent you a PM with information about your orders/subscriptions now (rather than replying with the information here as this is a public forum).