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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: vince1 on August 07, 2006, 03:20:39 PM

Title: windows security center
Post by: vince1 on August 07, 2006, 03:20:39 PM

Hello:

    My windows security center shows that windows did not find a antivirus program installed. I only use avast and this was working fine until I went into control panel to look at my power option settings. I always had these settings set to never. One of the tabs is labeled APM. After I unchecked "enable advanced power management support" this problem showed up in windows security center. I have uninstalled avast and removed all files and then downloaded the most recent  version but problem still exists. I am using windows xp with sp2.  How do I get windows to recognize avast again?  Thanks for your time.

vince

Title: Re: windows security center
Post by: Lisandro on August 07, 2006, 03:23:50 PM

Answers for XP Security Center not detecting anti-virus program could be found here: http://support.microsoft.com/kb/883792 (the link was kindly found by David...).
Anyway, if you disable and then enable the Security Center, will it help?
Are your system date and time correct?

Title: Re: windows security center
Post by: vince1 on August 07, 2006, 05:03:18 PM

date and time are correct. Went to windows site and downloaded wmidiag tool.  Utility reports that two files seem to be missing. Cmdevtgprov.dll and policman.dll. I tried re-installing them using my original xp disc but after 20 minutes of windows checking for missing files I still have the same problem.   Still searching for answers. Thanks for your time.


vince