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Business Products => Avast Business => On-Premise Management Console & Clients => Topic started by: Lukas Mizoch on April 26, 2019, 10:53:13 AM

Title: How to change server name with on-premise console?
Post by: Lukas Mizoch on April 26, 2019, 10:53:13 AM

How can I change name of server which is running on-premise console? I changed it in "C:\Program Files\AVAST Software\Management Console\console\config\application-user-config.yml", I restarted server, I downloaded new installer, but clients are still using old name.

Title: Re: How to change server name with on-premise console?
Post by: Lukas Mizoch on April 26, 2019, 11:30:34 AM

I found, that on clients in file "C:\ProgramData\AVAST Software\Avast\var\bcc.cfg" there is still old name of server. Only solution that works is using avastclear.exe and reinstall Avast, but I cannot do this on all computers.

Title: Re: How to change server name with on-premise console?
Post by: andrey.01015 on April 26, 2019, 11:53:51 AM

Mb.. dns alias?

Title: Re: How to change server name with on-premise console?
Post by: Lukas Mizoch on May 06, 2019, 06:38:14 PM

Nobody knows? I really cannot go to 200 PCs and manually uninstall and install again program. Reinstalling should fix this, but it does not. :(

Title: Re: How to change server name with on-premise console?
Post by: mickey.b on May 07, 2019, 11:12:45 PM

Quote from: Lukas Mizoch on May 06, 2019, 06:38:14 PM

Nobody knows? I really cannot go to 200 PCs and manually uninstall and install again program. Reinstalling should fix this, but it does not. :(

Following the instructions of the Clients Not Connecting To The Business Management (on-premise) Console (https://kb.support.business.avast.com/GetPublicArticle?title=Avast-Business-Management-Console-Troubleshooting-Guide#on-prem) section in the Avast Business Managed Troubleshooting Guide (https://kb.support.business.avast.com/GetPublicArticle?title=Avast-Business-Management-Console-Troubleshooting-Guide) usually resolves this issue.

If this didn't resolve your issue, you may need to submit a case to us at https://www.avast.com/business-support-contact (https://www.avast.com/business-support-contact)