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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: muggles on August 07, 2006, 06:46:43 PM

Title: Win98SE
Post by: muggles on August 07, 2006, 06:46:43 PM
Your latest update for the main program breaks Avast in Win98SE, it does NOT work, and it takes the internet broadband with it. I re-installed a previous version after uninstalling, set it to not allow updates to the main program, yet it did it anyway and caused all the problems above again?

Please advise.
Title: Re: Win98SE
Post by: Eddy on August 07, 2006, 07:26:01 PM
avast does not have a problem with win98(se).
What is telling you that is has?
What other av do or did you have installed?
What other security (related) software do you have installed?
Any error in avast's log file?
Any other problem(s) with your system? (like in device manager)
Title: Re: Win98SE
Post by: Lisandro on August 07, 2006, 07:29:59 PM
What do you mean by it takes the internet broadband with it?
Resources that are used? Cannot connect?
Which firewall do you use?
Are there any info in the avast logs that could help us to help you?
Title: Re: Win98SE
Post by: muggles on August 07, 2006, 07:39:19 PM
What do you mean by it takes the internet broadband with it?
Resources that are used? Cannot connect?
Which firewall do you use?
Are there any info in the avast logs that could help us to help you?

Never mind, I re-installed yet again, stopped the update from accessing the internet and did a manual update from your site, this prevented the main program from updating and causing any loss of broadband and loss of the anti-virus.
Version: 4.7.827
VPS 0631-3

I don't know if the main program is the latest or not, all I know is that the latest executable or dll's from the update wreck broadband and the program will just NOT run and freezes Win98SE.

As it stands I can use Version: 4.7.827 with VPS 0631-3 without any problems.
Title: Re: Win98SE
Post by: DavidR on August 07, 2006, 08:13:19 PM
The latest version for avast is 4.7.869, prior to that it was 4.7.844, so you are several updates adrift. The auto update (program) is always going to detect that your program has and update available and will try to install it, unless you had the auto updates set to manual.

You would probably be better off downloading the latest version and use that to reinstall. There should be no requirement for avast to go on-line during an install.
Title: Re: Win98SE
Post by: Eddy on August 07, 2006, 08:16:55 PM
What update did you initiated?
Only the vps or the program also?

And please answer the Q's I have asked you.
They will give us more info to go on.
Title: Re: Win98SE
Post by: muggles on August 07, 2006, 09:57:33 PM
What update did you initiated?
Only the vps or the program also?

And please answer the Q's I have asked you.
They will give us more info to go on.

>>avast does not have a problem with win98(se).<<

Uninstalled the old version, did a registry clean, rebooted, downloaded latest version from your site, installed, rebooted and same problems, computer locking up.

>>What is telling you that is has?<<

Can you be more specific with your question?

>>What other av do or did you have installed?<<

None.

>>What other security (related) software do you have installed<<

ZA Pro
Boclean

>>Any error in avast's log file?<<

None

>>Any other problem(s) with your system? (like in device manager) <<

Not accessable when the newer version is installed.

Title: Re: Win98SE
Post by: Lisandro on August 07, 2006, 10:56:47 PM
ZA Pro
If you disable the firewall, will avast update?
If you unistall ZA for a while, will avast update?
Did you disable the privacy features of ZA Pro?
Title: Re: Win98SE
Post by: muggles on August 08, 2006, 03:20:52 PM
ZA Pro
If you disable the firewall, will avast update?
If you unistall ZA for a while, will avast update?
Did you disable the privacy features of ZA Pro?

Took all security off, still no Avast icon at startup after the installation, with the old version I had it set to only download the VPS and not the program itself, this was set to manual, yet it still downloaded the newer version of the exe file and related dll files?

As it is now, all security is back on and the older version mentioned earlier is back on with the updated vps file. All is working as it should.

So the newer version of the exe file or related dll files do cause a lock up in Win98SE.

This is on a very clean machine that has had no viruses or spyware on for a very long time.

I do security settings on computers for a living, so know what I am doing when it comes to setting up a computer for the internet.

Title: Re: Win98SE
Post by: Trixter on August 08, 2006, 04:51:32 PM
Hellas!

Since yesterday i´ve problems with avast 4.7 Home Edition and Windows 98SE too - so i think this is the right thread here... but what was happened?

I´ve configured avast, that there will appear a notice, if avast detect an update on the virus database or the program itself - so it will ask first before downloading... and yesterday it does... nothing special... as many times before...but! this time it want to restart windows to complete the update...

After rebooting the machine - there is no icon in the systemtray - you know...the blue rotating ball... first i don´t notice that...but what i´ve notice was evil! The whole system freezes after some seconds...everytime when i´ve started a program....(Internet Explorer, Firefox, or any other! - they won´t start - only Windows freeze)...

After many reboots (with scandisk) - i´ve try to fix this in the "secure mode" - i don´t know the right english name for that - in germany it call´s "abgesicherter modus"... here i can start the uninstaller and choose the repair option - but this brings no change...so i´ve deinstall avira and look if windows now work...and it does! The problem must be in the latest update of the program...

I´ve setting up an (one week old) image with my system and deactivated the update options in avira - and the system is running perfectly...

I think, this is the same thing what muggles also find out - please check this! Avira is the best virus-scanner i ever had have and this should be so for the future... ;-)

I hope you forgive my bad english and hope you will understand what i mean...here some infos about my system...

AMD Athlon 1Ghz; 385Mb Ram; Windows 98SE + SP1...

Greetings and thank´s for help,

Trixter
Title: Re: Win98SE
Post by: Rick F on August 08, 2006, 05:32:20 PM
I'm watching this thread as I also have Win98SE and use ZAP (4.5.594). I'm going to hold off updating from present version (4.7.844) for awhile.

Hope they can sort this out.
Title: Re: Win98SE
Post by: Eddy on August 08, 2006, 05:46:50 PM
There is a new version of avast (4.7.869) that seems to fix several things.
I would say, give that one a try.
Title: Re: Win98SE
Post by: Rick F on August 08, 2006, 06:56:25 PM
There is a new version of avast (4.7.869) that seems to fix several things.
I would say, give that one a try.

But that's the version that broke Muggle's installation! 

Since I don't have my current version (844) saved on disc, I won't be able to fall back to it if I have to reinstall.
Title: Re: Win98SE
Post by: DavidR on August 08, 2006, 07:40:44 PM
You can usually get previous versions at filehippo.com as a means of getting back to an earlier version.
http://www.filehippo.com/download_avast_antivirus/
I believe there are other software archive sites.
Title: Re: Win98SE
Post by: Eddy on August 08, 2006, 07:56:47 PM
Quote
But that's the version that broke Muggle's installation! 
Sorry, but you are wrong. This version has been released after he posted his problem
Title: Re: Win98SE
Post by: Rick F on August 08, 2006, 09:03:14 PM
Thanks David,

I downloaded a copy of ver .844.  At least I think that's what I downloaded. The file name doesn't say it's ver. 844, but it's about 500K smaller than the ver. 869. I labeled it as .844 of course.
___________

Eddy,

I reread Muggles post (reply #8 dated 'today'). He said...
"So the newer version of the exe file or related dll files do cause a lock up in Win98SE. This is on a very clean machine that has had no viruses or spyware on for a very long time.

I do security settings on computers for a living, so know what I am doing when it comes to setting up a computer for the internet."
 

I read that as he's still having trouble and that's why he's on an older version.

P.S. I see there's even newer version now on Avast's website.  Version 4.7.871 dated today (8-8-06). "Corrects fixed malfunctioning of the boot-time scanner under Windows NT/2000 (error "STOP c0000139")"
Title: Re: Win98SE
Post by: DavidR on August 08, 2006, 09:57:20 PM
Yes, I think it was Vlk who mentioned this fix being released today in another thread, it is however, unrelated to this problem.
Just a single fix for an issue with NT/win2k, for a specific bug that you could probably live without unless you were using either of these OSes.
Title: Re: Win98SE
Post by: muggles on August 08, 2006, 10:13:06 PM
Thanks David,

I downloaded a copy of ver .844.  At least I think that's what I downloaded. The file name doesn't say it's ver. 844, but it's about 500K smaller than the ver. 869. I labeled it as .844 of course.
___________

Eddy,

I reread Muggles post (reply #8 dated 'today'). He said...
"So the newer version of the exe file or related dll files do cause a lock up in Win98SE. This is on a very clean machine that has had no viruses or spyware on for a very long time.

I do security settings on computers for a living, so know what I am doing when it comes to setting up a computer for the internet."
 

I read that as he's still having trouble and that's why he's on an older version.

P.S. I see there's even newer version now on Avast's website.  Version 4.7.871 dated today (8-8-06). "Corrects fixed malfunctioning of the boot-time scanner under Windows NT/2000 (error "STOP c0000139")"

Version 4.7.871 causes the same problems with Win98SE, the version that works for me is 4.7.844, anything after this up to 4.7871 locks up Win98SE, even with all security off, after a fresh install of Win98SE on a separate drive with nothing else but the newer version of Avast Home Edition,  the system locked up, this was with versions after 4.7.844 and up to 4.7.871. So it is not any security settings, it is the program or related files that are causing the lock-up. What exactly has changed after 4.7.884 only Avast know?
Title: Re: Win98SE
Post by: barryfs on August 08, 2006, 11:17:02 PM
I too am a Win 98se user, and am a little concerned with this thread.

Has anyone out there managed to install 4.7.871 on a Win 98se system, without any problems??

I am currently running 4.7.844, and am inclined to stay on this version until I am happy that upgrading is not going to cause me any problems.

Has anyone in the Avast support team tested the latest version on Win 98se??
Title: Re: Win98SE
Post by: Joeloucyn on August 08, 2006, 11:58:22 PM
Has anyone out there managed to install 4.7.871 on a Win 98se system, without any problems??

 I am running Win98se with avast v 4.7.871 without any problems!
My dsl connection is connected via a router.
 Are you connected by PPPoE?
Perhaps avast is corrupting your PPPoE adapter!
Title: Re: Win98SE
Post by: DavidR on August 09, 2006, 12:33:26 AM
4.7.871 it a bug fix for winNT/win2k so the win98 issue for you is in 4.7.869 which has been carried forward to 4.7.871, so this update held nothing for win98 users experiencing this problem.
Title: Re: Win98SE
Post by: Joeloucyn on August 09, 2006, 02:43:20 AM
I am not experiencing any problems with the current and previous updates with my Win 98se!
Are you using pppoe?
Are you using the WebShield?
If you are or are not using WebShield then I would suggest that you remove it.  I found it to cause problems with Win 98se internet connections even if running but not used!
Title: Re: Win98SE
Post by: smokethapimp on August 09, 2006, 05:14:57 AM
I DL'd a Big update last night, I guess Version 4.7.869 and am running it on fully updated Win98SE System with No problems. I do NOT use the Web Shield as I was thinking it didn't support 98SE anyway, at least Firewalled, which I am. I do always set all my programs up for Manual Updates as I want to decide what happens when on my system. ;D

 So, 4.7.869 is working fine on my Win98SE system at the moment.
Title: Re: Win98SE
Post by: muggles on August 09, 2006, 12:09:08 PM
I DL'd a Big update last night, I guess Version 4.7.869 and am running it on fully updated Win98SE System with No problems. I do NOT use the Web Shield as I was thinking it didn't support 98SE anyway, at least Firewalled, which I am. I do always set all my programs up for Manual Updates as I want to decide what happens when on my system. ;D

 So, 4.7.869 is working fine on my Win98SE system at the moment.

Reinstalled 4.7.871 with all services off including the web shield, icon shows on the taskbar, but lose all internet access. Uninstalled, went back to 4.7.844 and internet access back to normal. Also, cannot reboot normally when the newer versions are installed, have to do a hard reboot.
Title: Re: Win98SE
Post by: Rick F on August 09, 2006, 04:12:18 PM
It's good to see a few users of Win98SE not having trouble with this update.  But since I have the same software installed as Muggles (Win98SE & ZAP - or ZoneAlarm Pro), I think I'm going to hold off for awhile.

I DO use the web-shield without any problems (setting up a proxy server) and I like that added security feature.

I hope they can figure out what the problem is. I gave up on McAfee last year as they chose to no longer support VS-7 (the last good version IMHO) with engine upgrades.  I was a moderator on their help forum (McAfee Maniac) for 3 years.

I think avast is a great product and hope they continue to support the older OS's.
Title: Re: Win98SE
Post by: Joeloucyn on August 09, 2006, 04:24:49 PM
Muggles, try the tool on this website to see if it corrects your internet access problems: http://cexx.org/lspfix.htm
Title: Re: Win98SE
Post by: Lisandro on August 09, 2006, 04:26:12 PM
Reinstalled 4.7.871 with all services off including the web shield, icon shows on the taskbar, but lose all internet access. Uninstalled, went back to 4.7.844 and internet access back to normal. Also, cannot reboot normally when the newer versions are installed, have to do a hard reboot.
Do you use a firewall? Are the 'new' updated versions of the avast executables allowed to connect?
Title: Re: Win98SE
Post by: muggles on August 09, 2006, 08:59:53 PM
Muggles, try the tool on this website to see if it corrects your internet access problems: http://cexx.org/lspfix.htm

Done that, still no joy with newer versions above 4.7.844.
Title: Re: Win98SE
Post by: muggles on August 09, 2006, 09:03:18 PM
Reinstalled 4.7.871 with all services off including the web shield, icon shows on the taskbar, but lose all internet access. Uninstalled, went back to 4.7.844 and internet access back to normal. Also, cannot reboot normally when the newer versions are installed, have to do a hard reboot.
Do you use a firewall? Are the 'new' updated versions of the avast executables allowed to connect?

I did the install with ZA off, so as to give the Avast orogram full access. All versions over 4.7.844 woudol not connect to thte internet, would not show the icon in the taskbar unless all services were off, woudl cause shutdown problems in Win98SE, had to do forced hard reboots.

Back to version 4.7.844 as it is stable and works as it should.
Title: Re: Win98SE
Post by: Lisandro on August 09, 2006, 09:52:25 PM
I did the install with ZA off, so as to give the Avast orogram full access.
The problem could not be at installing but at updating it after boot...
C:\Program Files\Alwil Software\Avast4\Setup\avast.setup file must be allowed to connect in order to update.

Other programs that should be allowed to connect:

C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (avast! Web Scanner)
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (avast! e-Mail Scanner Service)

Don't need rights to connect:
C:\Program Files\Alwil Software\Avast4\ashServ.exe (avast! antivirus service)
C:\Program Files\Alwil Software\Avast4\ashUpdSv.exe (avast! Update Service)
Title: Re: Win98SE
Post by: RF on August 10, 2006, 06:06:25 AM
I think the original poster is on to something and shouldn't be dismissed. See my post about 13 threads up.

Note: I don't do automatic updates, only manual ones, so I didn't have his original problem, but I use WIN98SE and something isn't working right.
Title: Re: Win98SE
Post by: Joeloucyn on August 10, 2006, 06:39:39 AM
I think the original poster is on to something and shouldn't be dismissed.

I do not see anywhere that suggests the problem has been dismissed!
The problem is being thought over by other users of Win98se!
It could be the version of Win98se or possibly a conflict with some driver on the original poster's computer.
I have none of the problems posted but have seen conflicts with drivers and Microsoft updates in the past.
Unfortunately this seems to be a unique problem, more info is needed.
Title: Re: Win98SE
Post by: Gil on August 10, 2006, 02:21:48 PM
I am presently running WIN98SE with 4.7.871 and have noticed any problems.  I saw forther back that someone had suggested shutting Web Shield off.  What are the advantages and how would I do this?  Thanks for any help.
Title: Re: Win98SE
Post by: jm1515 on August 10, 2006, 06:47:09 PM
I DL'ed .871 2 days ago and my Win98SE system is running fine. I have an old Gateway running a 200mhz Pentium w/ 256meg memory.
The only Avast related oddity is that WebShield  'is not responding' according to the limited task manager in 98. I know it's working because I can see the pages it scans in the Avast Program manager.
Everything else seems to be running fine....
Title: Re: Win98SE
Post by: magma on August 11, 2006, 01:29:52 PM
I too am a Win 98se user, and am a little concerned with this thread.

Has anyone out there managed to install 4.7.871 on a Win 98se system, without any problems??

I am currently running 4.7.844, and am inclined to stay on this version until I am happy that upgrading is not going to cause me any problems.

Has anyone in the Avast support team tested the latest version on Win 98se??


I have problems also - I have been using avast for a while now with no problems until I updated to v 4.7.871 yesterday (10 Aug 2006).

3 Problems I have are:
1. At every start-up I get a pop-up which says:
>> Standard Shield detected suspicious operation : write file : avast/setup/setiface.dll : yes // no //  ignore <<
2. I cannot change any of the settings in "settings"
3. The user interfaces hang on the screne for some minutes after attempting to close them, either before or after scanning.

Running on a laptop / win 98se / 192mb ram
No problem with the last version
I have tried re-installing
No other anti-virus software running or ever been on this m/c


Magma
Title: Re: Win98SE
Post by: Lisandro on August 11, 2006, 01:44:00 PM
1. At every start-up I get a pop-up which says:
>> Standard Shield detected suspicious operation : write file : avast/setup/setiface.dll : yes // no //  ignore <<
You've changed the Behavior Blocker. As you seem cannot change back to the default values, you can, uninstall avast and install again.

2. I cannot change any of the settings in "settings"
Why? What's the error message?

3. The user interfaces hang on the screne for some minutes after attempting to close them, either before or after scanning.
No other anti-virus software running or ever been on this m/c
How many seconds does this freeze take?
Did you have any other antivirus in the past?
Title: Re: Win98SE
Post by: DavidR on August 11, 2006, 03:15:33 PM
I too am a Win 98se user, and am a little concerned with this thread.

Has anyone out there managed to install 4.7.871 on a Win 98se system, without any problems??

I am currently running 4.7.844, and am inclined to stay on this version until I am happy that upgrading is not going to cause me any problems.

Has anyone in the Avast support team tested the latest version on Win 98se??
I have problems also - I have been using avast for a while now with no problems until I updated to v 4.7.871 yesterday (10 Aug 2006).

<snip>
Running on a laptop / win 98se / 192mb ram
No problem with the last version
I have tried re-installing
No other anti-virus software running or ever been on this m/c
Magma

I don't see how this suddenly becomes a problem with the update to 4.7.871, if you check the avast change log (Program revision history) http://www.avast.com/eng/avast-4-home_pro-revision-history.html you will see that this update is a fix for winNT/win2k so shouldn't have had any effect on other users.

It is more likely that it was the update from 4.7.844 to 4.7.869 that may (yet to be confirmed) have caused this problem for some win98 users. There are still I would imagine an awful lot of win98, avast users still out there and if this were as widespread or across the board there would be many more effected than are being seen. The problem is to try and find any common factor, that in conjunction with avast (other than win98) that might cause this.
Title: Re: Win98SE
Post by: stevejm29 on August 12, 2006, 06:48:46 PM
I'm another with the internet not working after  updating to a newer version.  I also am running Win98SE.   After the update my broadband Internet stopped working.   I still could see my other computers and access them on my local network but not the internet.   My other computers could still acess the Internet.    After going back to 4.7.844 my Internet started working on my Win98SE box.

I work with computers and networking for a living so pretty sure it  is not a network problem on my end. 

Steve
Title: Re: Win98SE
Post by: Rick F on August 12, 2006, 08:10:28 PM
I'm another with the internet not working after  updating to a newer version.  I also am running Win98SE.   After the update my broadband Internet stopped working.   I still could see my other computers and access them on my local network but not the internet.   My other computers could still acess the Internet.    After going back to 4.7.844 my Internet started working on my Win98SE box.

I work with computers and networking for a living so pretty sure it  is not a network problem on my end. 

Steve
Not sure what the problem is but there must be something that the new version changes (probably a chg in .869) that breaks the internet connection.  Do you also use Zone Alarm as a firewall?
Title: Re: Win98SE
Post by: stevejm29 on August 12, 2006, 11:37:29 PM
Quote
Not sure what the problem is but there must be something that the new version changes (probably a chg in .869) that breaks the internet connection.  Do you also use Zone Alarm as a firewall?


Yes.  I deleted all Avast enteries in ZA and had it ask ZA again for access to internet.  I gave full access in ZA and let it update.    After the updates the internet broke.    I even closed down ZA and it still wouldn't work.   So I plan to stay with 4.7.844 until the problem is fixed.   

Steve
Title: Re: Win98SE
Post by: Rick F on August 13, 2006, 05:10:55 PM
Quote
Yes.  I deleted all Avast enteries in ZA and had it ask ZA again for access to internet.  I gave full access in ZA and let it update.    After the updates the internet broke.    I even closed down ZA and it still wouldn't work.   So I plan to stay with 4.7.844 until the problem is fixed.   

Steve

That's the smart thing to do until they find out what's wrong with the latest (or actually .869 update) that affects Win98 users with ZoneAlarm.  There's no way I'm giving up ZAP.

AWIL team?  Anyone there reading this thread?
Title: Re: Win98SE
Post by: muggles on August 17, 2006, 05:36:18 PM
Quote
Yes.  I deleted all Avast enteries in ZA and had it ask ZA again for access to internet.  I gave full access in ZA and let it update.    After the updates the internet broke.    I even closed down ZA and it still wouldn't work.   So I plan to stay with 4.7.844 until the problem is fixed.   

Steve

That's the smart thing to do until they find out what's wrong with the latest (or actually .869 update) that affects Win98 users with ZoneAlarm.  There's no way I'm giving up ZAP.

AWIL team?  Anyone there reading this thread?


Wondering what has happened regarding Win98SE? Anyone know what is going on or if anything is being done by Avast regarding the problems?
Title: Re: Win98SE
Post by: Joeloucyn on August 17, 2006, 06:04:30 PM
Well muggles,
As you can see that this is NOT a Win98SE problem but just another ZoneAlarm problem!
ZoneAlarm fixed this problem on their new update.
Why don't you just update your ZoneAlarm firewall?
Title: Re: Win98SE
Post by: Rick F on August 18, 2006, 05:12:21 AM
Quote from: Joeloucyn
As you can see that this is NOT a Win98SE problem but just another ZoneAlarm problem!

But both Muggles and Steve said they tried the newer update with ZAP turned off?

Quote from: Muggles
I did the install with ZA off, so as to give the Avast orogram full access. All versions over 4.7.844 woudol not connect to thte internet, would not show the icon in the taskbar unless all services were off, woudl cause shutdown problems in Win98SE, had to do forced hard reboots.

Back to version 4.7.844 as it is stable and works as it should.
Quote from: Steve
I even closed down ZA and it still wouldn't work.   So I plan to stay with 4.7.844 until the problem is fixed. 

I wish someone from the Alwil team would post here.
Title: Re: Win98SE
Post by: Joeloucyn on August 18, 2006, 05:32:41 AM
It would be better to uninstall ZoneAlarm reboot then update Avast then reinstall ZoneAlarm at the newest version because even when "turned off" the ZA drivers are loaded!
ZoneAlarm discontinued support for Windows 98 but you can still download older versions here:
http://forum.zonelabs.org/zonelabs/board/message?board.id=inst&message.id=39953
 
just be certain to use version 6.1.744.001
Title: Re: Win98SE
Post by: Rick F on August 18, 2006, 02:52:43 PM
Quote
author=Joeloucyn 
just be certain to use version 6.1.744.001

No way can I use that version. I've had no success with ZAP after they went to ver-5.  Had to drop back to my current version (see below).  That was too bad too as I paid for a 2 year license... only got to use one of those year's of updates.

I like ZAP and its privacy service with cache cleaner so don't want to switch to the 'free' version.

There's got to be something in the .869 update (and then continued in the next one) that is causing this problem with Win98 SE combination with ZAP.

Where's igor or Vlk?
Title: Re: Win98SE
Post by: muggles on August 18, 2006, 03:23:29 PM
Quote
author=Joeloucyn 
just be certain to use version 6.1.744.001

No way can I use that version. I've had no success with ZAP after they went to ver-5.  Had to drop back to my current version (see below).  That was too bad too as I paid for a 2 year license... only got to use one of those year's of updates.

I like ZAP and its privacy service with cache cleaner so don't want to switch to the 'free' version.

There's got to be something in the .869 update (and then continued in the next one) that is causing this problem with Win98 SE combination with ZAP.

Where's igor or Vlk?

Like you I have also had many problems with ZA Pro newer versions, I've always gone back to a certain very stable version, even uninstalling this and cleaning out the registry does not help. What surprises me is that Avast know what has been changed but are not saying or cannot for some reason. It would be nice to update the main Executable and required files, but as it stands at the moment I cannot do that.

Yes, where is Igor or Vik?
Title: Re: Win98SE
Post by: magma on August 18, 2006, 06:46:18 PM
Hello,

Sorry - been away for a while.

Thanks to those who sent an answer.

Reply #35 on: 11-08-2006 from Tech

Quote from: magma on 11-08-2006, 23:29:52
1. At every start-up I get a pop-up which says:
>> Standard Shield detected suspicious operation : write file : avast/setup/setiface.dll : yes // no //  ignore <<
You've changed the Behavior Blocker. As you seem cannot change back to the default values, you can, uninstall avast and install again.

->Ok but where do I find the “Behavior Blocker” – I have re-installed already with no change.

Quote from: magma on 11-08-2006, 23:29:52
2. I cannot change any of the settings in "settings"
Why? What's the error message?

->no error message – whatever changes are made to those in “Common” don’t stay changed but change back following closure. I believe the other setting are ‘changeable’ but I’ve not tried them all as I don’t want to upset anything.

Quote from: magma on 11-08-2006, 23:29:52
3. The user interfaces hang on the screen for some minutes after attempting to close them, either before or after scanning.
How many seconds does this freeze take?
Did you have any other antivirus in the past?

->45 seconds ish – “On Access Scanner” screen closes immediately, only the main screen takes many seconds to close.
->no other AV progs ever installed on this M/c, only ever used Avast
->Re. stevejm29 - Internet working OK –

Running:
Avast 4.7 home ed (4.7.871)
Kerio Firewall 2.1.5
Adaware SE 1.06r1
Spyware Blaster 3.5.1
Spybot S&D 1.3
   All up-to-date

---
Reply #36 on: 12-08-2006 from David R

It is more likely that it was the update from 4.7.844 to 4.7.869 that may (yet to be confirmed) have caused this problem for some win98 users.

->how do I check this out? I assume I've overwritten the 'old' files


Magma
Title: Re: Win98SE
Post by: DavidR on August 18, 2006, 07:33:03 PM
You could visit filehippo.com http://www.filehippo.com/download_avast_antivirus/ they keep old versions so you could install 4.7.844 and see if the problem goes away. Then install 4.7.869 and if it reappears then it is something in .869 not .871.

However the handy thing is the old versions they retain.
Title: Re: Win98SE
Post by: RF on August 19, 2006, 08:33:49 AM
Thanks for that "hippo link". I unstalled the latest version and then installed 844, and at least now I can do a scan.

Assuming this problem with WIN98 doesn't get solved for awhile (or at all) how risky is to stay with 844 and just keep updating the virus pattern files?
Title: Re: Win98SE
Post by: DavidR on August 19, 2006, 01:49:53 PM
You need to look at the Program Variation History and see if there is something in there that directly effects you. I haven't used win98 in years so I can't say how not updating the program might effect you. I know that the Program AutoUpdate will keep nagging you as it will detect that your version of avast is out of date, needs updating, etc.

http://www.avast.com/eng/avast-4-home_pro-revision-history.html
Title: Re: Win98SE
Post by: RF on August 19, 2006, 04:32:24 PM
Yes, manual updates and turning off automatic notifications is definitely the way to go in this situation.
Title: Re: Win98SE
Post by: Rick F on August 20, 2006, 02:20:47 AM
I set my version (.844) to manual program updates to stop the update nag. It's the only thing we can do until a fix comes about.

I really think this will be a relatively easy fix.  It will take some further testing and I'm willing to try to install the update and provide file info & error logs, but only when either igor or Vlk posts in this thread.
Title: Re: Win98SE
Post by: DavidR on August 20, 2006, 03:41:30 PM
Quote
I really think this will be a relatively easy fix. 
First the problem has to be identified before any fix relatively easy or otherwise can be done.

Good luck with the, you will only be prepared to help if Igor or Vlk contribute to the Topic.
Title: Re: Win98SE
Post by: Rick F on August 20, 2006, 04:54:06 PM
Quote
I really think this will be a relatively easy fix. 
First the problem has to be identified before any fix relatively easy or otherwise can be done.

Good luck with the, you will only be prepared to help if Igor or Vlk contribute to the Topic.

Oops.  I meant no offense David.  Just meant that the guys from ALWIL may need info from error logs or file info.  You've alway been a big help here David.  ;D I appreciate it.
Title: Re: Win98SE
Post by: DavidR on August 20, 2006, 05:18:59 PM
No offence taken, the wording of the post just looks like applying pre-conditions to your helping.

What may help would perhaps be another Topic (Win98 Problem - User Specifications, etc.) where those experiencing this problem can post the details of their system, e.g. win98, win98se, firewall, any other security software, etc. and perhaps we can see if there is any common factor other than simply running win98 and avast.
Title: Re: Win98SE
Post by: Vlk on August 20, 2006, 07:52:44 PM
To have this simulated, we'd need the old version of ZA that seems to be necessary for the problem to occur. Anyone willing to lend his copy for testing purposes?

I suppose it should cause the problem even with a trial license, so you don't even have to provide us with your licensing info. Just the setup binaries.


Thanks
Vlk
Title: Re: Win98SE
Post by: DavidR on August 20, 2006, 07:56:58 PM
You could get the old version of the free ZA from filehippo.com http://www.filehippo.com/download_zonealarm_free/.
Title: Re: Win98SE
Post by: Vlk on August 20, 2006, 10:33:30 PM
I guess so - if only I knew which version was muggles using, exactly. :)
(sorry if this has already been posted somewhere - right now, I don't see it anywhere).

And also, I think he's using ZA Pro (although I have no idea if that makes any difference).


Thanks
Vlk
Title: Re: Win98SE
Post by: Rick F on August 21, 2006, 01:52:00 AM
Hi Vlk,

Yes, I'm pretty sure he's also using ZAP (P = pro).  He also stated that he's on an older version as I am.  Many users of Win98 had to fall back to version 4.  I'm on ZAP 4.5.594 and have been for about a year.  Version 5 caused crashes on my OS.

I do have the installation file still on my HDD.  It's almost 5 meg. Not sure I could email that size file as an attachment.  ???

Let me know.  I'm pretty sure you have my email addy.

Thanks for helping on this.

BTW, I just recommended avast to a former customer of McAfee that I helped many times in their forum.  I said if you don't have Win98 with ZAP firewall, it will work great.  Also... my son an engineer just dumped Symantec on his 2 PC's for avast.  As everyone here knows, Norton or Symantec can be a resource hog.
Title: Re: Win98SE
Post by: Joeloucyn on August 21, 2006, 02:51:37 AM
I guess so - if only I knew which version was muggles using, exactly. :)
(sorry if this has already been posted somewhere - right now, I don't see it anywhere).

And also, I think he's using ZA Pro (although I have no idea if that makes any difference).


Thanks
Vlk

Here is a direct link to ZA Pro 4.5.594
http://download.zonelabs.com/bin/free/1026_trial/zapSetup_45_594_000.exe

You can use it in trial mode!
Title: Re: Win98SE
Post by: muggles on August 21, 2006, 12:40:30 PM
I guess so - if only I knew which version was muggles using, exactly. :)
(sorry if this has already been posted somewhere - right now, I don't see it anywhere).

And also, I think he's using ZA Pro (although I have no idea if that makes any difference).

Thanks

Vlk

Here is a direct link to ZA Pro 4.5.594
http://download.zonelabs.com/bin/free/1026_trial/zapSetup_45_594_000.exe

You can use it in trial mode!

The version I am using is 2.6.357 - this is a very stable version with all the security and tweaks done on this machine. Do not visit any bad sites and definitely do not download spam as it is now deleted off the mail servers, do not copy CDs from others, prefering full and legal copies, so do not have problems with spyware, viruses or trojans and such.

If there is a way to help I am willing to try whatever!

Muggles!
Title: Re: Win98SE
Post by: polonus on August 21, 2006, 01:43:35 PM
You two have a look here:

http://forum.avast.com/index.php?topic=22980.0

polonus
Title: Re: Win98SE
Post by: Rick F on August 21, 2006, 03:42:11 PM
You two have a look here:

http://forum.avast.com/index.php?topic=22980.0

polonus

Your post is for the Zone Alarm free users - which is different.  As Bob stated after your post, Firewalls don't really need to be upgraded like AV products. Once you block ports, they're blocked. There are some improvements in upgrades of FW's such as added features like blocking pop ups, etc.

And 'polonus', there are more than just "two" here having trouble. I count 5 folks in this thread who are either having trouble - or concerned about this latest update.

Thanks.
Title: Re: Win98SE
Post by: Joeloucyn on August 21, 2006, 06:23:10 PM
For reference, you can download older versions of Zone Alarm PRO 
(as low as 4.5.594.000 only) from Zone Labs here:
http://download.zonelabs.com/bin/free/information/zap/releaseHistory.html
Title: Re: Win98SE
Post by: Rick F on August 22, 2006, 06:21:33 AM
UPDATE... Update...

When I noticed that Muggles was running an older version of ZAP (ver. 2.6.357) than I am (4.5.554), I got brave and tried updating to avast 4.7.871.  I shut down my copy of ZAP and closed all other operating programs -- as I always do when updating or installing new software. Then manually updated avast.  Avast 4.7.871 is running fine on my Win98 SE machine. I rebooted the PC as instructed, and avast icon is on the tray as is the ZAP icon. This version of avast did not break my internet connection (DSL) . As expected, I did have to tell my ZAP firewall to allow avast to access the internet.  I have the same 3 modules of avast running as I had before the update to .871.... 'Internet Mail'; 'Standard Shield' and 'Web Shield'.  I don't use P2P, IM or Outlook, so those three are grayed out.

Muggles, maybe you could upgrade your ZAP to the same version I'm using.... 4.5.554.  There's a link posted above if your interested.  Just a thought.

Hope this helps.
Title: Re: Win98SE
Post by: muggles on August 24, 2006, 11:26:50 PM
UPDATE... Update...

When I noticed that Muggles was running an older version of ZAP (ver. 2.6.357) than I am (4.5.554), I got brave and tried updating to avast 4.7.871.  I shut down my copy of ZAP and closed all other operating programs -- as I always do when updating or installing new software. Then manually updated avast.  Avast 4.7.871 is running fine on my Win98 SE machine. I rebooted the PC as instructed, and avast icon is on the tray as is the ZAP icon. This version of avast did not break my internet connection (DSL) . As expected, I did have to tell my ZAP firewall to allow avast to access the internet.  I have the same 3 modules of avast running as I had before the update to .871.... 'Internet Mail'; 'Standard Shield' and 'Web Shield'.  I don't use P2P, IM or Outlook, so those three are grayed out.

Muggles, maybe you could upgrade your ZAP to the same version I'm using.... 4.5.554.  There's a link posted above if your interested.  Just a thought.

Hope this helps.

I finally decided to dump Win98SE, although I have kept an image of it just in case, stepped up to XP. There are just too many programs now that do not support 98SE!
Title: Re: Win98SE
Post by: Vlk on August 24, 2006, 11:54:57 PM
Rick, this is what I wanted to say; we have tried to simulate the problem - but unsuccessfully.

We used avast 4.7.871 + ZAP 4.5.554, and didn't experience any problems at all...

Strange indeed!
Title: Re: Win98SE
Post by: Rick F on August 25, 2006, 01:51:50 AM
Thanks Vlk. I appreciate your attention.

Muggles, good luck with your new OS.  I'm looking to upgrade to a new PC fairly soon. My present PC is almost 8 yrs old and on the same CMOS battery.  :o  Both of my sons (engineers) say I need to get XP-Pro and not XP-Home because of its better security.

Part of me is excited about a new box, but the 60 year-old part of me is not looking forward to all the new installation of software and file transfers.  ::)

Thanks again.
Title: Re: Win98SE
Post by: DavidR on August 25, 2006, 02:02:22 AM
Quote from: Rick F
Both of my sons (engineers) say I need to get XP-Pro and not  XP-Home because of its better security.
Not only that but it has a longer supported life cycle than the Home version. XP Home will have just about 18 months to 2 years support after the release of windows vista. Where the pro version is classed as a business/professional OS and is supported for longer.

XP will take a little getting used to after win98, learning where things are, often far removed from win98 practices. But once you get used to it it is much better than win98.
Title: Re: Win98SE
Post by: Rick F on August 25, 2006, 02:11:34 AM
Quote from: DavidR
XP will take a little getting used to after win98, learning where things are, often far removed from win98 practices. But once you get used to it it is much better than win98.

Thanks David. I won't need the networking part of Pro too much, but the added security AND - as you reminded me - the product support from M$.

What about XP Media Center? Is that just XP Home with lots of bells & wistles... or is it closer to XP Pro?

Thanks. Sorry, this is really off topic.
Title: Re: Win98SE
Post by: DavidR on August 25, 2006, 02:18:32 AM
http://www.winsupersite.com/reviews/windowsxp_mediacenter.asp
 So what is XP MCE? Essentially, it's Windows XP Professional Service Pack 1 (SP1) with an additional application, Media Center, and related supporting services. XP MCE runs only on media center PCs, which include modern processors, fast video cards, FireWire connectivity for attaching a DV camera, a TV tuner card for interacting with a cable or satellite signal, and, optionally, other multimedia features, including a DVD writer, surround sound speakers, and front-panel access to the types of memory cards used by most digital cameras. (http://So what is XP MCE? Essentially, it's Windows XP Professional Service Pack 1 (SP1) with an additional application, Media Center, and related supporting services. XP MCE runs only on media center PCs, which include modern processors, fast video cards, FireWire connectivity for attaching a DV camera, a TV tuner card for interacting with a cable or satellite signal, and, optionally, other multimedia features, including a DVD writer, surround sound speakers, and front-panel access to the types of memory cards used by most digital cameras.)

Where this old review states essentially XP Pro with SP1, now this will include SP2 and any updates after SP2 but before the release date of the CD/DVD manufacture.