Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: paulknapp1981 on April 27, 2019, 06:52:11 PM

Title: $19.99 Subscription (what am I getting??)
Post by: paulknapp1981 on April 27, 2019, 06:52:11 PM

Recently purchased the $19.99 (1) year subscription.  Ran the Smart Scan, found issues, tried to resolve, but it is asking me to pay for another subscription (approx $35 per year) to fix these issues.  What?!

What the hell did I pay for?  The $19.99 subscription doesn't seem to do anything. 

Title: Re: $19.99 Subscription (what am I getting??)
Post by: Asyn on April 27, 2019, 07:10:33 PM

Hi, you can disable the ads in the paid versions: Avast GUI -> Settings -> Personal Privacy

Title: Re: $19.99 Subscription (what am I getting??)
Post by: paulknapp1981 on April 28, 2019, 12:48:47 AM

The ads aren't my problem.  The problem is that even with the paid subscription it's asking me to pay more to fix the issues. 
Anyone have any idea if this is correct?

Title: Re: $19.99 Subscription (what am I getting??)
Post by: Pondus on April 28, 2019, 12:53:54 AM

Because they want you to buy another avast program   >>>   https://www.avast.com/cleanup

Nice marketing ha .....

Title: Re: $19.99 Subscription (what am I getting??)
Post by: Asyn on April 28, 2019, 07:05:17 AM

Quote from: paulknapp1981 on April 28, 2019, 12:48:47 AM

The ads aren't my problem.  The problem is that even with the paid subscription it's asking me to pay more to fix the issues. 
Anyone have any idea if this is correct?

-> https://www.avast.com/compare-antivirus