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Consumer Products => Avast Cleanup => Topic started by: damontattersfield on May 03, 2019, 11:52:04 AM

Title: Why does my computer keep getting broken registry items?
Post by: damontattersfield on May 03, 2019, 11:52:04 AM

every time I run a scan, broken registry items and broken shortcuts pop up. But then I scan 3 minutes later, and there's more broken registries, and shortcuts. Is there something wrong with my computer, or is there something I'm doing that's wrong. Thanks ;D

Title: Re: Why does my computer keep getting broken registry items?
Post by: Stellarman on May 06, 2019, 09:38:27 AM

Quote from: damontattersfield on May 03, 2019, 11:52:04 AM

every time I run a scan, broken registry items and broken shortcuts pop up. But then I scan 3 minutes later, and there's more broken registries, and shortcuts. Is there something wrong with my computer, or is there something I'm doing that's wrong. Thanks ;D

Hi,

In order to be able to help you I would like to ask you to send the log files so we can investigate where the problem is.
You can simply send them by executing our log collector utility from this path C:\Program Files (x86)\AVAST Software\Avast Cleanup\tulogcollector.exe assuming that you have still Avast Cleanup installed on your computer.
Just please add your email address there so we can join the logs with your report here.

Thank you.