Avast WEBforum
Business Products => Avast Business => Topic started by: mickey.b on May 06, 2019, 05:16:33 PM
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We have updated our Avast Business section to reflect our new products!
- Avast Business for Linux (https://forum.avast.com/index.php?board=36.0) - previously the Avast for Linux/Unix section
- Avast CloudCare Direct Customers (https://forum.avast.com/index.php?board=104.0) - at https://us.cloudcare.avg.com/ (https://us.cloudcare.avg.com/) (Americas) or https://de.cloudcare.avg.com/ (https://de.cloudcare.avg.com/) (Europe) and only for direct customers! Avast partners/resellers: please post in the Avast Business CloudCare Community (https://community.cloudcare.avg.com/) forums instead.
- Cloud Management Console & Clients (https://forum.avast.com/index.php?board=65.0) - previously the Avast for Business (cloud) section at https://business.avast.com/ (https://business.avast.com/) for Avast Business Antivirus Managed Mac/Windows clients connected to the cloud console
- On-Premise Management Console & Clients (https://forum.avast.com/index.php?board=105.0) - Avast Business Management (on-premise) Console for Avast Business Antivirus Managed Mac/Windows clients connected to the on-premise console
- Unmanaged Mac Client (https://forum.avast.com/index.php?board=103.0) - Avast Antivirus Unmanaged Mac client not connected to a management console
- Unmanaged Windows Client (https://forum.avast.com/index.php?board=106.0) - Avast Antivirus (Pro/Plus) Unmanaged Windows client not connected to a management console
- Partners/Resellers (https://forum.avast.com/index.php?board=19.0) - for Avast/AVG Partners/Resellers only!
- Archive (Legacy) (https://forum.avast.com/index.php?board=102.0) - for previous legacy products, such as Avast Endpoint Protection and Avast Server Protection
Member/User Rules
- Follow the usual netiquette (https://www.google.com/#q=basic+netiquette).
- Avast employees are in the Avast team group (Administrators, Global Moderators, and Moderators are also avast! team).
- Never ever try to look like or act as Avast employee if you are not.
- Do not harm by advice - especially in virus removal threads advice only if you know what will be the result.
- Suggested maximal display name length is 12 characters. Longer names should include space; otherwise, they'll be changed to include it.
- Do not use vulgarities in your forum nickname.
- Anti-spam plugin is installed, some posts may be automatically suspended to be approved by moderator.
- Some options and functions are allowed only after 20 posts on the forum.
- Attached is table of current forum groups and ranks and table of warning levels.
User Manuals
Official Avast Business Management Consoles and CloudCare user manauals.
Avast Business CloudCare - Webhelp
- Americas - https://us.cloudcare.avg.com/help/ (https://us.cloudcare.avg.com/help/)
- Rest Of World - https://de.cloudcare.avg.com/help/ (https://de.cloudcare.avg.com/help/)
Avast Business Management Consoles User Manuals
- Business Management (on-premise) Console - https://business.avast.com/onpremise/documentation/user-manual (https://business.avast.com/onpremise/documentation/user-manual)
- Cloud Management (web) Console (https://business.avast.com/) - https://business.avast.com/cloud/documentation/user-manual (https://business.avast.com/cloud/documentation/user-manual)
Knowledge Base Articles
- Avast Business Antivirus Public Knowledge Base Article List - https://kb.support.business.avast.com/GetPublicArticle?title=Avast-Business-KBA-List (https://kb.support.business.avast.com/GetPublicArticle?title=Avast-Business-KBA-List)
- Avast Business CloudCare Public Knowledge Base Article List - https://kb.support.business.avast.com/GetPublicArticle?title=Avast-Business-CloudCare-KBA-List (https://kb.support.business.avast.com/GetPublicArticle?title=Avast-Business-CloudCare-KBA-List)
Current Status
Please always check the status pages below first if you are having problems accessing the Avast Business Cloud Management (web) Console (https://business.avast.com/) or the Avast CloudCare portal at https://us.cloudcare.avg.com/help/ (https://us.cloudcare.avg.com/help/) (US) or https://de.cloudcare.avg.com/help/ (https://de.cloudcare.avg.com/help/) (Germany) before contacting Avast Business Technical Support. Errors could be a known world-wide issue.
Avast Business Management Console and Antivirus
- Avast Business Cloud Management (web) Console Status Page - https://avastbusiness.statuspage.io/ (https://avastbusiness.statuspage.io/)
- Now In Development, Future Product Roadmap, Past Released Versions, User Manuals, and Submit idea - https://portal.productboard.com/afb/tabs/1-now-in-development (https://portal.productboard.com/afb/tabs/1-now-in-development)
Avast Business CloudCare product portal
- Avast Business CloudCare Status Page - https://status.cloudcare.avg.com/ (https://status.cloudcare.avg.com/)
- Released, Feature Request/Voting, Researching, 3 Month Roadmap, Release Notes and Important Info, and Submit idea - https://portal.productboard.com/cloudcare/tabs/1-released (https://portal.productboard.com/cloudcare/tabs/1-released)
Contact Business Technical Support
- Avast Business - https://www.avast.com/business-support-contact (https://www.avast.com/business-support-contact)
- AVG Business - https://support.avg.com/business_contact_form?retUrl=business (https://support.avg.com/business_contact_form?retUrl=business)