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Other => General Topics => Topic started by: Horse237 on May 07, 2019, 02:30:53 AM

Title: Trouble runnung an exe Avast file
Post by: Horse237 on May 07, 2019, 02:30:53 AM
I had Avast free anti-virus installed when I bought this Windows 7 machine. I signed up fro Avast Premiera and Windows Driver Updating tool.
Somehow I downloaded a copy of the Avast exe file to upgrade I assume.
But I cannot open or run the exe file.
It asks me to open it so I used IE Explorer. The browse list didn't offer much help.
Nothing happens in exe. Still can't get to run.
I tried the tech support number but nobody answered. Just hold. I can't afford to waste minutes on hold.
Should I delete and start over.
I did manage to activate the existing Avast file using the code they sent me. I tried to start Avast. It said this will take a few minutes but I got nothing after an hour.
I wish they had tech support.
Any suggestions.
Title: Re: Trouble runnung an exe Avast file
Post by: Asyn on May 07, 2019, 07:24:54 AM
Contact support: https://support.avast.com/contact