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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: dansmonile on May 14, 2019, 09:18:11 PM

Title: connection problem
Post by: dansmonile on May 14, 2019, 09:18:11 PM

Hi guys!
since I use avast secure line I cannot connect to the web before 10 minutes after starting my PC...
before ten minutes it says no conection, or no DNS...
Can it be a problem with secure line?

Title: Re: connection problem
Post by: mchain on May 15, 2019, 07:36:39 PM

Quote from: dansmonile on May 14, 2019, 09:18:11 PM

Hi guys!
since I use avast secure line I cannot connect to the web before 10 minutes after starting my PC...
before ten minutes it says no conection, or no DNS...
Can it be a problem with secure line?

Do you have:

• a good internet connection in the ten minutes prior just after starting your PC?
• Does your internet connection work only after ten minutes goes by?
• If you have an internet connection without avast secureline vpn, does it disappear when you are using avast securline vpn, but comes back when you stop using avast vpn?

If the answer is no to the 1st, then your issue is likely with your router.  If yes to the 2nd, then check your router settings.  If yes to the 3rd, then you've an issue with avast vpn.