Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Nascat on May 17, 2019, 04:30:52 PM

Title: How do I keep my free avast copy if doing a fresh install?
Post by: Nascat on May 17, 2019, 04:30:52 PM: Ya, have a Avast free version and what used to be called Safe Browser. Upgrading to a larger HD in my laptop with a fresh install of Win 10. Is there a cert for free Avast? will I loose the secure browser?
Title: Re: How do I keep my free avast copy if doing a fresh install?
Post by: Pondus on May 17, 2019, 04:58:26 PM: You can download avast anytime you want

You find latest versjon at top in this forum section
Title: Re: How do I keep my free avast copy if doing a fresh install?
Post by: edwina1322 on May 17, 2019, 08:19:18 PM: I tried to redo my free Avast, then I paid for a year...and you charged my banking account twice
I want that refunded ASAP
THANKS
Edwina
Title: Re: How do I keep my free avast copy if doing a fresh install?
Post by: schmidthouse on May 17, 2019, 10:56:43 PM: Quote from: edwina1322 on May 17, 2019, 08:19:18 PM
I tried to redo my free Avast, then I paid for a year...and you charged my banking account twice
I want that refunded ASAP
THANKS
Edwina

You can request a refund by submitting a ticket/request here: http://support.avast.com (http://support.avast.com)

Submit only one request and wait for a response. (Keep your ticket number)
Title: Re: How do I keep my free avast copy if doing a fresh install?
Post by: Nascat on May 17, 2019, 11:10:19 PM: Quote from: Pondus on May 17, 2019, 04:58:26 PM
You can download avast anytime you want

You find latest versjon at top in this forum section
But it won't contain the free version of Secure Browser, will it? They gave it away sometime ago to even free version Avast that's How I got Safe Browser, and update changed the name to Secure browser.. Now I believe to get secure browser you have to use the paid version. A fresh install will wipe out my current free avast and free avast secure browser, is that right?
Title: Re: How do I keep my free avast copy if doing a fresh install?
Post by: bob3160 on May 17, 2019, 11:20:48 PM: Quote from: Nascat on May 17, 2019, 11:10:19 PM
Quote from: Pondus on May 17, 2019, 04:58:26 PM
You can download avast anytime you want

You find latest versjon at top in this forum section
But it won't contain the free version of Secure Browser, will it? They gave it away sometime ago to even free version Avast that's How I got Safe Browser, and update changed the name to Secure browser.. Now I believe to get secure browser you have to use the paid version. A fresh install will wipe out my current free avast and free avast secure browser, is that right?
Download and install Secure Browser from here:
https://www.avast.com/en-us/secure-browser (https://www.avast.com/en-us/secure-browser)
Title: Re: How do I keep my free avast copy if doing a fresh install?
Post by: Nascat on May 18, 2019, 03:02:34 PM: Thank you...got it
Title: Re: How do I keep my free avast copy if doing a fresh install?
Post by: bob3160 on May 18, 2019, 03:29:17 PM: Quote from: Nascat on May 18, 2019, 03:02:34 PM
Thank you...got it
You're welcome. :)