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Consumer Products => Avast Cleanup => Topic started by: doudamangalover on June 05, 2019, 01:14:54 AM

Title: ISSUE: Win 10 doesn't boot after using CleanUp
Post by: doudamangalover on June 05, 2019, 01:14:54 AM
Hi !

Please help me I am desperate.
I installed Avast cleanup two days earlier and used the put applications to sleep on startup option.
I didn't think that they would suggest putting the startup file to sleep and so I just put what they recommended me to sleep.

Ever since then, I hadn't been able to open Windows , my computer is just a black screen.
I can't restore I can 't reinitialize I can't do anything !!

Please help !
Title: Re: ISSUE: Win 10 doesn't boot after using CleanUp
Post by: Stellarman on June 05, 2019, 01:41:19 PM
Hi !

Please help me I am desperate.
I installed Avast cleanup two days earlier and used the put applications to sleep on startup option.
I didn't think that they would suggest putting the startup file to sleep and so I just put what they recommended me to sleep.

Ever since then, I hadn't been able to open Windows , my computer is just a black screen.
I can't restore I can 't reinitialize I can't do anything !!

Please help !

Hi,

we really apologize for the inconveniences however there is not much I could do for you here.

Please contact our support and they will take care about your problem: https://support.avast.com/en-ww/contact/

Thank you.