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Business Products => Avast Business => Cloud Management Console & Clients => Topic started by: Collin15 on June 06, 2019, 04:59:47 PM

Title: Filter Devices by Online Status?
Post by: Collin15 on June 06, 2019, 04:59:47 PM
Is there a way to filter devices by their online status? IE, I only want to see which devices are offline so that I can troubleshoot them.
Title: Re: Filter Devices by Online Status?
Post by: mickey.b on June 12, 2019, 04:52:13 PM
Quote from: Collin15 on June 06, 2019, 04:59:47 PM
Is there a way to filter devices by their online status? IE, I only want to see which devices are offline so that I can troubleshoot them.

Normally, devices will display In danger if they haven't connected (synchronized) in 30 days. Please see the User Manual (https://business.avast.com/cloud/documentation/user-manual) for more information.

For what's Now In Development, Future Product Roadmap, and to Submit Idea, please visit https://portal.productboard.com/afb/tabs/1-now-in-development (https://portal.productboard.com/afb/tabs/1-now-in-development)
If enough people request this feature, our development/production team may consider/prioritize this function in a future update.
Title: Re: Filter Devices by Online Status?
Post by: Agencia2 on July 09, 2019, 06:36:03 PM
I have a problem in which we all work in this digital marketing company (https://electo.pe/) in a local network but does not recognize a laptop, this computer was infected more than 3 months ago and we performed the cleaning, even though following the recommendations of the user manual we did not achieve Team recognition
Title: Re: Filter Devices by Online Status?
Post by: mickey.b on July 11, 2019, 05:59:51 PM
Quote from: Agencia2 on July 09, 2019, 06:36:03 PM
I have a problem in which we all work in this digital marketing company (https://electo.pe/) in a local network but does not recognize a laptop, this computer was infected more than 3 months ago and we performed the cleaning, even though following the recommendations of the user manual we did not achieve Team recognition

I apologize for your malware issue. Please see these knowledge base articles below for more information...
If you continue to experience issues, please create a case at Avast Business Support (https://www.avast.com/business-support-contact) if you haven't done so already. Please include the email address the Avast Business product is registered to and the Avast Business activation/license code in the Description box.