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Consumer Products => Avast Account (my.avast.com) => Topic started by: jvlerks on June 10, 2019, 06:14:59 PM

Title: [SOLVED] Devices missing in My Avast account
Post by: jvlerks on June 10, 2019, 06:14:59 PM

Hi All,
Since today (June 10, 2019) I am missing all my mobile Android devices in my Avast account.
I'm using Avast Mobile Security Free inclusive Anti-Theft.
When one of my devices is stolen or lost it is impossible for me to block the device anymore.
What's happening?

Title: Re: Devices missing in My Avast account
Post by: massimo.dragoni on June 11, 2019, 08:46:22 AM

Same here, and I have a PAID account.

There are many messages like this, and it's a very serious problem than should be fixed asap by Avast.

Max

Title: Re: Devices missing in My Avast account
Post by: BWhit on June 11, 2019, 12:23:06 PM

Our development team report that issue with Anti-theft not working correctly, and linked Android devices not displaying on the Avast Account site has now been resolved. We are sorry for any inconvenience caused during this time.

Title: Re: Devices missing in My Avast account
Post by: jvlerks on June 11, 2019, 01:52:09 PM

@BWhit: THNX to the development team . It looks like everything is running normally now.