Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Wallofasgard2 on June 23, 2019, 11:53:15 AM
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Good day,my Avast Free UI is crashing after telling me that it blocked the connection to some https website because of certificate revocation after opening hxxps://ph.yahoo.com/?p=us .I attached a screen shot of the detection that causes my Avast UI to crash afterwards.Thanks.
Edit: i Also attached the Avast version that i am currently using.
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Tried repair and reboot? >> https://support.avast.com/en-eu/article/Repair-Antivirus
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Thanks for the reply.Tried repair and reboot...sadly,still the same.
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According to Firefox, the certificate has been revoked... ::)
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Having the same issue on 2 different computers - Avast periodically (15-20 minutes) just goes away. Only started happening about 3-4 days ago. Tried the same uninstall/reinstall process - made no difference.
Avast shouldn't crash just by preventing a bad website!
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Hi Wallofasgard2,
can you upload few dump files for analysis ?
Dump files are stored at "c:\Program Data\AVAST Software\Avast\log\" folder. Select all files with *.mdmp mask.
Please create a zip files with all mdmp files, name it as Wallofasgard2_6_2019.zip and upload to avast ftp server. (https://support.avast.com/en-eu/article/FTP-file-upload)
Thank you for report !
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Upload done. The file name is Wallofasgard2_6_2019.rar and the password for the archive is virus as stated on the instruction.Thanks. :)
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It is fixed in 19.6 version which will be released soon to public !
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Good job! Protection increased, great!
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Suggestion: Kill the live url by changing to hxxps://tag.sp.advertising.com/ so other users don't hurt their avast installations too by inadvertently clicking it.
Click Modify on your previous posts to make the changes.
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I have this version:
Release may 20. 2019
Ver. 19.5.2378 build 19.5.4444.506
It cannot solve the problem.
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Hi chakspin
avast 19.6 release should start on 25.6 2019 !
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Hi chakspin
avast 19.6 release should start on 25.6 2019 so tomorrow !
Sorry, but 25/06 is today. ;)
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Hi chakspin
avast 19.6 release should start on 25.6 2019 so tomorrow !
Sorry, but 25/06 is today. ;)
Still lots of time left in 25/6 depending on where you live ;)
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I think 19.6 just pushed through BC. Will reboot and update.
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I think 19.6 just pushed through BC. Will reboot and update.
Confirmed.
Updated to avast! free version 19.6.2383 (build 19.6.4546.494) and rebooted on my win10 system.
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Thank you for the Avast program update 19.6. I can confirm that my UI crashing issue is now resolved.Thank you very much. :)