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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: driv4r on July 07, 2019, 12:13:38 AM

Title: Not possible to change the start time of the full scan
Post by: driv4r on July 07, 2019, 12:13:38 AM
Hello

So, it's not possible to change the start time of the full scan anymore as it doesn't even give an option for changing it in its settings.
Apparently that bug has appeared in one of the newer versions as it was possible to change it a couple of months ago or so. I would go back to the previous version but I am afraid it's not possible, so is there anything to do to get it sorted?
Title: Re: Not possible to change the start time of the full scan
Post by: schmidthouse on July 07, 2019, 01:08:00 AM
You don't mention what version of Avast; Free/AIS/Premier

I'm not sure what you're experiencing as I have no problem dictating/changing Full Scan start times.
Title: Re: Not possible to change the start time of the full scan
Post by: driv4r on July 07, 2019, 01:55:50 AM
You don't mention what version of Avast; Free/AIS/Premier

I'm not sure what you're experiencing as I have no problem dictating/changing Full Scan start times.
Oh, I am using Avast Free Antivirus but I assume it's same for other options as well since they provide extra features but scheduling the scans should still be the same. Version is 19.6.2383.
Title: Re: Not possible to change the start time of the full scan
Post by: driv4r on July 08, 2019, 05:03:10 AM
So, no one has any idea what to do to solve it? :-\
Title: Re: Not possible to change the start time of the full scan
Post by: rocksteady on July 08, 2019, 04:37:29 PM
Yes it is possible. See schmidthouse's screenshot of creating a Custom Scan, but you need to proceed further by selecting frequency you want e.g. weekly, then the options appear on screen to enter start time.
I have free version and that is what I see, so you should also if you give it a try.
Title: Re: Not possible to change the start time of the full scan
Post by: bob3160 on July 08, 2019, 10:05:58 PM
So, no one has any idea what to do to solve it? :-\
(https://screencast-o-matic.com/screenshots/u/Lh/1562614937551-14251.png)
Title: Re: Not possible to change the start time of the full scan
Post by: DavidR on July 08, 2019, 11:31:50 PM
Looks like you have created a Custom Scan, rather than changing the settings for the Full Virus Scan (what the OP was asking) and from what I can see it isn't possible. 

Not in the usual hiding places, Troubleshooting - Open Old Settings, nor can I see it in the geek:area settings. 

No Idea how '   schmidthouse' got there either, perhaps because he has a custom scan and that allows it.  The user can then click on the Other Scans - Settings.
Title: Re: Not possible to change the start time of the full scan
Post by: schmidthouse on July 08, 2019, 11:43:48 PM
Yes David you are right, I did set up a "custom" Full Scan to run monthly.
Title: Re: Not possible to change the start time of the full scan
Post by: bob3160 on July 08, 2019, 11:46:15 PM
Looks like you have created a Custom Scan, rather than changing the settings for the Full Virus Scan (what the OP was asking) and from what I can see it isn't possible. 

Not in the usual hiding places, Troubleshooting - Open Old Settings, nor can I see it in the geek:area settings. 

No Idea how '   schmidthouse' got there either, perhaps because he has a custom scan and that allows it.  The user can then click on the Other Scans - Settings.
Since the custom scan starts out with the same settings as a full scan, it amounts to the same thing. This makes what the user is asking for possible.

Title: Re: Not possible to change the start time of the full scan
Post by: DavidR on July 09, 2019, 12:11:30 AM
Looks like you have created a Custom Scan, rather than changing the settings for the Full Virus Scan (what the OP was asking) and from what I can see it isn't possible. 

Not in the usual hiding places, Troubleshooting - Open Old Settings, nor can I see it in the geek:area settings. 

No Idea how 'schmidthouse' got there either, perhaps because he has a custom scan and that allows it.  The user can then click on the Other Scans - Settings.
Since the custom scan starts out with the same settings as a full scan, it amounts to the same thing. This makes what the user is asking for possible.

Sorry Bob but when the OP is asking how to change the start time of the full scan it isn't.

Hello

So, it's not possible to change the start time of the full scan anymore as it doesn't even give an option for changing it in its settings.

Apparently that bug has appeared in one of the newer versions as it was possible to change it a couple of months ago or so. I would go back to the previous version but I am afraid it's not possible, so is there anything to do to get it sorted?

If he didn't have any custom scans he couldn't get there and there is no way in to change the actual Full Scan (other than to run it) this is what the OP is reporting.  All that can be changed are the scan content/actions, no scheduling options.
Title: Re: Not possible to change the start time of the full scan
Post by: bob3160 on July 09, 2019, 12:21:43 AM
Looks like you have created a Custom Scan, rather than changing the settings for the Full Virus Scan (what the OP was asking) and from what I can see it isn't possible. 

Not in the usual hiding places, Troubleshooting - Open Old Settings, nor can I see it in the geek:area settings. 

No Idea how 'schmidthouse' got there either, perhaps because he has a custom scan and that allows it.  The user can then click on the Other Scans - Settings.
Since the custom scan starts out with the same settings as a full scan, it amounts to the same thing. This makes what the user is asking for possible.

Sorry Bob but when the OP is asking how to change the start time of the full scan it isn't.

Hello

So, it's not possible to change the start time of the full scan anymore as it doesn't even give an option for changing it in its settings.

Apparently that bug has appeared in one of the newer versions as it was possible to change it a couple of months ago or so. I would go back to the previous version but I am afraid it's not possible, so is there anything to do to get it sorted?

If he didn't have any custom scans he couldn't get there and there is no way in to change the actual Full Scan (other than to run it) this is what the OP is reporting.  All that can be changed are the scan content/actions, no scheduling options.
Correct. scheduling changes are only available in custom scans. It's been that way for quite some time as far as I know.
Title: Re: Not possible to change the start time of the full scan
Post by: DavidR on July 09, 2019, 12:31:49 AM
<snip quotes>
If he didn't have any custom scans he couldn't get there and there is no way in to change the actual Full Scan (other than to run it) this is what the OP is reporting.  All that can be changed are the scan content/actions, no scheduling options.
Correct. scheduling changes are only available in custom scans. It's been that way for quite some time as far as I know.

And it really is about time that Avast changed that.

Personally I feel on-demand scans (scheduled or otherwise) are much depreciated, but for those that would like to do this the settings need to be available.

From Avast being one of the most user configurable AVs out there to what we have now, a UI that is a mess and users unable to configure things as they would like.  Add to that the hidden areas of configuration, almost like the Great Wall of Avast (what they don't want you to have access to).
Title: Re: Not possible to change the start time of the full scan
Post by: bob3160 on July 09, 2019, 12:48:17 AM
It's still available via a custom scan. The custom scan starts as a full scan with the ability to set a schedule.
If you don't was a full scan, make your changes and call it something else.
The ability to schedule a scan with whatever settings and intensities hasn't gone away. It simply takes a bit of rethinking
in how you access the function. Nothing stays the same.
I personally only use a scan to demonstrate how it's done. I hardly ever run a full scan. I don't think is necessary.
Title: Re: Not possible to change the start time of the full scan
Post by: DavidR on July 09, 2019, 01:36:38 AM
Yes it is, we know that, but does your average user know that.  User Interfaces really need to be intuitive and this one for some considerable time hasn't been so.  And the forums are full of such questions relating to scans and their settings, etc.

You and I both, we might feel they aren't really necessary, but we might well be in the minority.  Why have them at all if we don't feel they are necessary, but they are here and if so people shouldn't have to rip up the floorboards to find the scan settings.
Title: Re: Not possible to change the start time of the full scan
Post by: driv4r on July 09, 2019, 02:34:42 AM
Yes, I meant the full scan that Avast has created like DavidR said above. The one on the left when you open the scans' tab. And it was possible to change its start time not too long ago, it was messed up with one of the last couple of updates.

I attach a screenshot with my current scans as well, the default full scan is the one called 'Käivita täielik viiruste kontroll' (start full virus check in Estonian) and as you can see it's currently scheduled to start on Saturday (laupäev) at 22:12, that's the time I have scheduled it for when it was still possible but now when I open its settings using the 3 dots next to it there is no way to re-schedule it and I can't disable it either, so it starts on Saturdays at 22:12 no matter what, which is annoying as I would like to have control over if and when to run it!

And actually there is another bug! It's related to the scan under my scans called 'Kiirkontroll' (fast scan). As you can see it is currently scheduled to run on Mondays (E), Wednesdays (K) and Fridays (R) at 21:53. Now the interesting part: this scan does actually have scheduling in its settings (weird as full scan doesn't) but it is now actually not possible to pick those 3 days and only options are never, once, every day, once a week and once a month. Every day setting is displayed as chosen in the settings (I haven't chosen it btw) but actually it still runs on Monday, Wednesday and Friday as I have specified in the past! What a mess :D
Title: Re: Not possible to change the start time of the full scan
Post by: Asyn on July 09, 2019, 07:38:13 AM
Looks like remnants from older versions, a clean reinstall should fix it.

1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
Title: Re: Not possible to change the start time of the full scan
Post by: bob3160 on July 09, 2019, 01:44:23 PM
Looks like remnants from older versions, a clean reinstall should fix it.

1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe (https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe)
2. Follow instructions: https://www.avast.com/uninstall-utility (https://www.avast.com/uninstall-utility) (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
Clean install will not fix what the user is asking for. That option does not exist.
Title: Re: Not possible to change the start time of the full scan
Post by: schmidthouse on July 09, 2019, 03:51:35 PM
Yes it is, we know that, but does your average user know that.  User Interfaces really need to be intuitive and this one for some considerable time hasn't been so.  And the forums are full of such questions relating to scans and their settings, etc.

You and I both, we might feel they aren't really necessary, but we might well be in the minority.  Why have them at all if we don't feel they are necessary, but they are here and if so people shouldn't have to rip up the floorboards to find the scan settings.

Well I have to agree with David on this point.
I think we long time users/ Evang and Urber take some things as easy due to knowing the Avast software inside and out (for the most part) however I do believe if I was beginning to use Avast Anti-virus for the first time I'd be very  confused at the lack of intuitive design and therefore hesitant to continue using the product.
There are simple everyday settings that are difficult and frustrating to find. 
I have used other products from other companies over the years and didn't find the UI's difficult at all.
Again, after using Avast all these years I don't have trouble navigating the UI but obviously many do given the posts for assistance. :)   
Title: Re: Not possible to change the start time of the full scan
Post by: bob3160 on July 09, 2019, 03:56:32 PM
I haven't used other products but from what I've read, they simply don't offer all of those options.
So your choice is either not having the options or, learning how to use them.
Don't get me wrong, I'm not a great fan of the current UI but, I've learned how to deal with it.

Title: Re: Not possible to change the start time of the full scan
Post by: driv4r on July 11, 2019, 03:41:30 PM
So, the only way to get rid of those bugs is to re-install? That's not exactly convenient as I haven't done anything wrong. Also, then I would surely lose the ability to run the quick scan on Monday, Wednesday and Friday, which still works now despite it not being in the settings anymore, so I guess it's better not to re-install considering that ;)
Title: Re: Not possible to change the start time of the full scan
Post by: driv4r on July 15, 2019, 12:29:54 AM
I take it that no one has a good solution to solve the bug then. Besides re-installing that Asyn mentioned, which would probably solve the bug but would remove the possibility of scheduling a quick scan on 3 days a week (Monday, Wednesday, Friday) and other good options for scheduling that still exist somehow, though I can't change them.
If that's the case I am not sure if I keep using Avast for long, though I have used it for many-many years...

Edit: I registered here in Dec 2011, so I must have used it for at least 7 and a half years now!
Title: Re: Not possible to change the start time of the full scan
Post by: bob3160 on July 15, 2019, 12:38:15 AM
I guess it all depends on what's important to you.
Scans don't effect the protection offered which is why I use the product.


Title: Re: Not possible to change the start time of the full scan
Post by: mchain on July 16, 2019, 07:33:00 AM
Personally, I've never run scheduled scans for many years now.  So, the lack of ability to change a scheduled scan start time or days it will run in the newest version, those carried over from updating older versions of avast, is not an issue. 

Aysn's advice is sound:  Completely uninstall the version you are currently using, and all historic settings carried over from earlier avast installations will be lost and you will wind up with avast default settings in all areas, including any prior scheduled scans.

If you want to reinstate your schedule scans you can if you do a  clean install. 

Best option is to run these sort of things when you are using your computer, imo.  No settings to worry about, nothing to lose or reset.  Just do on-demand scans only, as needed and when needed.
Title: Re: Not possible to change the start time of the full scan
Post by: rocksteady on July 16, 2019, 03:06:40 PM
I take it that no one has a good solution to solve the bug then. Besides re-installing that Asyn mentioned, which would probably solve the bug but would remove the possibility of scheduling a quick scan on 3 days a week (Monday, Wednesday, Friday) and other good options for scheduling that still exist somehow, though I can't change them.
If that's the case I am not sure if I keep using Avast for long, though I have used it for many-many years...

Edit: I registered here in Dec 2011, so I must have used it for at least 7 and a half years now!

Surely if you reinstall, you can then create some custom scans each sceduled as you wish. Custom scan can be full scan, quick scan or whatever you want it it be (well almost).
Title: Re: Not possible to change the start time of the full scan
Post by: bob3160 on July 16, 2019, 03:54:12 PM
I take it that no one has a good solution to solve the bug then. Besides re-installing that Asyn mentioned, which would probably solve the bug but would remove the possibility of scheduling a quick scan on 3 days a week (Monday, Wednesday, Friday) and other good options for scheduling that still exist somehow, though I can't change them.
If that's the case I am not sure if I keep using Avast for long, though I have used it for many-many years...

Edit: I registered here in Dec 2011, so I must have used it for at least 7 and a half years now!

Surely if you reinstall, you can then create some custom scans each sceduled as you wish. Custom scan can be full scan, quick scan or whatever you want it it be (well almost).
A custom scan by default is a full scan. You change it to whatever you like.
Title: Re: Not possible to change the start time of the full scan
Post by: rocksteady on July 16, 2019, 06:26:05 PM
I take it that no one has a good solution to solve the bug then. Besides re-installing that Asyn mentioned, which would probably solve the bug but would remove the possibility of scheduling a quick scan on 3 days a week (Monday, Wednesday, Friday) and other good options for scheduling that still exist somehow, though I can't change them.
If that's the case I am not sure if I keep using Avast for long, though I have used it for many-many years...

Edit: I registered here in Dec 2011, so I must have used it for at least 7 and a half years now!



Surely if you reinstall, you can then create some custom scans each sceduled as you wish. Custom scan can be full scan, quick scan or whatever you want it it be (well almost).
A custom scan by default is a full scan. You change it to whatever you like.

Exactly.  :)
Title: Re: Not possible to change the start time of the full scan
Post by: driv4r on July 17, 2019, 10:53:05 PM
Well, if the scheduling settings after the re-install will be the ones that I can currently see, which seems logical then I won't be able to schedule as I wish at all anymore.

Also, if I wouldn't schedule scans as someone mentioned above I would barely ever run them, I am too lazy for that, also it would take time and wouldn't be as convenient. Scheduling them has pretty much always worked for me and this way I don't need to think about scanning (except for the time I set up the schedule), I only check the results briefly and that's all ;)