Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: shalininair75 on July 07, 2019, 11:13:13 AM

Title: Unable to cancel Avast Cleanup Premium (60-day Trial) - 1 PC, 1 Year
Post by: shalininair75 on July 07, 2019, 11:13:13 AM

Hi,

I've trying to cancel the auto-renewal  under the order ID is 35247618462, but absolutely nothing happens when I click 'Unsubscribe'.
Can you unsubscribe/ deactivate automatic renewals for me?

cheers

Title: Re: Unable to cancel Avast Cleanup Premium (60-day Trial) - 1 PC, 1 Year
Post by: bob3160 on July 07, 2019, 06:15:03 PM

Reported to Avast.

Title: Re: Unable to cancel Avast Cleanup Premium (60-day Trial) - 1 PC, 1 Year
Post by: Stellarman on July 08, 2019, 09:25:23 AM

Quote from: shalininair75 on July 07, 2019, 11:13:13 AM

Hi,

I've trying to cancel the auto-renewal  under the order ID is 35247618462, but absolutely nothing happens when I click 'Unsubscribe'.
Can you unsubscribe/ deactivate automatic renewals for me?

cheers

Hi,

I just cancelled your subscription.

The trial period is still valid until August 8 so you can still enjoy our product until then.

Thank you and have a nice day.