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Consumer Products => Avast SecureLine VPN => Topic started by: daniel.luchinets on July 08, 2019, 04:03:53 PM

Title: Need help to catch a hacker
Post by: daniel.luchinets on July 08, 2019, 04:03:53 PM
Hi Avast SecureLine VPN team.

I represent an IT department of one company. One of our servers had been attacked by the hacker. We have his sessions logged (time in UTC):

5.62.63.14       Sun Jul  7 07:19 - 07:20  (00:01)
5.62.61.22       Sat Jul  6 06:35 - 07:16  (00:41)
5.62.61.73       Fri Jul  5 18:45 - 18:51  (00:05)
5.62.61.73       Fri Jul  5 07:46 - 07:53  (00:07)
5.62.61.73       Fri Jul  5 07:39 - 07:54  (00:15)
5.62.61.74       Thu Jul  4 12:37 - 12:43  (00:05)
5.62.63.15       Thu Jul  4 06:52 - 06:54  (00:01)
5.62.18.86       Sun Jun 30 07:01 - 07:15  (00:13)
5.62.18.54       Wed Jun 26 15:44 - 15:48  (00:03)
5.62.18.95       Sat Jun 22 17:06 - 17:13  (00:07)
5.62.18.57       Sat Jun 22 13:45 - 13:46  (00:01)
5.62.18.57       Sat Jun 22 13:19 - 13:42  (00:23)
5.62.18.85       Sat Jun 22 13:07 - 13:08  (00:00)
5.62.34.14       Sat Jun 22 09:50 - 10:00  (00:10)
5.62.34.14       Sat Jun 22 09:43 - 09:59  (00:15)
5.62.34.13       Sat Jun 15 05:24 - 05:25  (00:00)
5.62.34.13       Sat Jun 15 05:10 - 05:10  (00:00)
5.62.34.13       Sat Jun 15 05:10 - 05:10  (00:00)
5.62.34.14       Fri Jun 14 19:58 - 19:58  (00:00)
5.62.34.15       Fri Jun 14 18:08 - 18:20  (00:11)
5.62.49.106      Fri Jun 14 16:17 - 16:20  (00:03)

As we can find, that addresses points to your VPN service and are the output point in Chisinau, Moldova.
We need to find this hacker's source IP addresses. Which documents do we need and how can we contact with the related team to resolve this question?
Title: Re: Need help to catch a hacker
Post by: Asyn on July 08, 2019, 08:13:51 PM
Hi Daniel, contact abuse[at]avast[dot]com.
Title: Re: Need help to catch a hacker
Post by: daniel.luchinets on July 09, 2019, 01:24:37 PM
Thank you, Asyn.
Title: Re: Need help to catch a hacker
Post by: Asyn on July 10, 2019, 05:43:05 AM
You're welcome.
Title: Re: Need help to catch a hacker
Post by: daniel.luchinets on July 25, 2019, 07:50:01 PM
They are still do not replied.
Title: Re: Need help to catch a hacker
Post by: Asyn on July 26, 2019, 12:15:44 AM
Well, it's holiday season. ;) I reported it, let's see...
Title: Re: Need help to catch a hacker
Post by: Thomas843 on August 01, 2019, 05:09:41 AM
That is the same IP range we are dealing with.
Title: Re: Need help to catch a hacker
Post by: schmidthouse on August 01, 2019, 05:14:34 PM
That is the same IP range we are dealing with.

Have you reported it as directed by Asyn?

>>>  contact abuse[at]avast[dot]com.