Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: pokemontrainer1997 on July 13, 2019, 01:31:10 PM

Title: paid version
Post by: pokemontrainer1997 on July 13, 2019, 01:31:10 PM

hi i subscribed for a free paid trial it'll automattically renew soon i want to cancel but can't remember my id and email i used to subscribe for it i don't know what to do

Title: Re: paid version
Post by: schmidthouse on July 13, 2019, 09:49:34 PM

Contact support and explain your situation.

https://support.avast.com/en-us/contact/ (https://support.avast.com/en-us/contact/)

Note: Don't contact more than once for the same issue.

Title: Re: paid version
Post by: pokemontrainer1997 on July 14, 2019, 01:42:21 AM

i've tried but it makes me put in the email i used to get it i can't remember it the one i always use doesn't seem to be the one

Title: Re: paid version
Post by: BWhit on July 25, 2019, 04:17:52 PM

Hi pokemontrainer1997,

I'm sorry for the delay in responding to you.

I've sent you a PM now containing information about the order.