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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: limey75 on July 16, 2019, 12:23:09 PM

Title: [Free] Right-click "scan selected items for viruses" only working intermittently
Post by: limey75 on July 16, 2019, 12:23:09 PM
I have a brand new Windows 10 Home installation and am encountering the above issue. Avast Free was also very difficult to install (I had to stop the installation twice in Task Manager before it would proceed).

Using the right-click context menu scan individual items option the scan only proceeds a small amount of the time. Otherwise, nothing happens - no error messages.

Is anyone else finding the same?

Thanks!

Title: Re: [Free] Right-click "scan selected items for viruses" only working intermittently
Post by: Asyn on July 16, 2019, 12:34:39 PM
Known issue, the devs are working on a fix.
Title: Re: [Free] Right-click "scan selected items for viruses" only working intermittently
Post by: limey75 on July 16, 2019, 10:44:33 PM
Thanks.

Avast seems to be causing a raft of other problems, too, especially installation issues. I temporarily switched it off and things started installing normally again.
My father is having similar problems with Avast on all 3 of his Win 10 machines.
Title: Re: [Free] Right-click "scan selected items for viruses" only working intermittently
Post by: Asyn on July 17, 2019, 04:59:11 AM
You're welcome.
Title: Re: [Free] Right-click "scan selected items for viruses" only working intermittently
Post by: usnaomi on July 18, 2019, 07:09:53 AM
Was going to create a topic on this but found this first.

Confirmed...same here.
Title: Re: [Free] Right-click "scan selected items for viruses" only working intermittently
Post by: Asyn on July 18, 2019, 07:15:22 AM
-> https://forum.avast.com/index.php?topic=228288.msg1512684#msg1512684
Title: Re: [Free] Right-click "scan selected items for viruses" only working intermittently
Post by: limey75 on July 18, 2019, 01:36:58 PM
I have noticed other, strange behaviour by Avast. E.g. Samsung Magician was not loading and/or not recognising my SSDs. I temporarily disabled Avast, and bang, the program worked at once!

I've also had problems installing some progs (though I haven't made a note of these).

Avast seems to be playing less and less nicely. Combine this with many issues I am experiencing with Comodo Firewall (also needs to be switched off to get some stuff to work), and I am considering taking my "free" custom elsewhere.

Title: Re: [Free] Right-click "scan selected items for viruses" only working intermittently
Post by: Asyn on July 18, 2019, 01:53:32 PM
- Which version of Avast Free..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Title: Re: [Free] Right-click "scan selected items for viruses" only working intermittently
Post by: limey75 on July 21, 2019, 07:06:35 PM
Version of Avast Free: 19.6.2383 (build 19.6.4546.508)
Win 10 Home, 64-bit; Version 1809, Build 17763.615

Only Comodo Firewall is installed (which has also been behaving strangely)
This is new Windows install so no AV was used previously.

Thanks!
Title: Re: [Free] Right-click "scan selected items for viruses" only working intermittently
Post by: DavidR on July 21, 2019, 07:53:53 PM
Comodo is more than just a firewall and can conflict with avast modules.
Title: Re: [Free] Right-click "scan selected items for viruses" only working intermittently
Post by: JLJ-o-matic on July 23, 2019, 06:02:31 PM
Same here, Windows 7 Home Premium x64 / Avast Free 19.6.2383 ~ context scan for single items works normally, but when selecting multiple items the results only show after requesting the scan twice.
Title: Re: [Free] Right-click "scan selected items for viruses" only working intermittently
Post by: Asyn on July 24, 2019, 06:17:32 AM
It's fixed in the latest beta: https://forum.avast.com/index.php?topic=228405.0