Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Dave336 on July 25, 2019, 06:22:21 PM

Title: URL:Blacklist for website. Other scanners don't complain
Post by: Dave336 on July 25, 2019, 06:22:21 PM

I'm getting a Threat detected message for inthehiddencity.com "because it was infected URL:Blacklist"

Other scanners think it's OK:

https://sitecheck.sucuri.net/results/https/www.inthehiddencity.com
https://www.virustotal.com/gui/url/7958692386e981267249d554c9802dce8f806dec9dbc9e7b579bf6f7bcd5c47c/detection

Any idea how to get the site removed from the blacklist?

Title: Re: URL:Blacklist for website. Other scanners don't complain
Post by: Ilie I. on July 25, 2019, 06:41:11 PM

Hello there. I am Oxygen Boi, and I'm here to help you.

In very rare cases, the Avast antivirus blocks websites that he thinks they are dangerous, but in reality, they aren't.

You will need to add the website to the exceptions list.

1.Enter in Avast antivirus.
2.On the top, it will appear the button "Menu". Click it.
3.Tap Settings.
4.Tap Exceptions.
5.Tap "Add exception"
6.Copy the link to the website that you want to access, and then paste it in the case that appears after you press the "Add exception" button.
7.Tap on "Add exception"

And that's it!

Hope I helped you ;D

Title: Re: URL:Blacklist for website. Other scanners don't complain
Post by: DavidR on July 25, 2019, 06:48:03 PM

Better still don't just exclude it but submit the URL for analysis, this only helps the individual.

Report Avast False Positive File or Website - please use the https://www.avast.com/false-positive-file-form.php (https://www.avast.com/false-positive-file-form.php).

This helps all users if it is removed from the detections.

Title: Re: URL:Blacklist for website. Other scanners don't complain
Post by: Dave336 on July 25, 2019, 06:53:44 PM

Thanks both for swift response. URL submitted. Thanks for pointing my in the correct direction.

Title: Re: URL:Blacklist for website. Other scanners don't complain
Post by: Ilie I. on July 25, 2019, 06:55:42 PM

You're welcome :D

Feel free to report another problems. We'll be here for you.

Title: Re: URL:Blacklist for website. Other scanners don't complain
Post by: DavidR on July 25, 2019, 07:01:09 PM

Quote from: Dave336 on July 25, 2019, 06:53:44 PM

Thanks both for swift response. URL submitted. Thanks for pointing my in the correct direction.

You're welcome.