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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Carlos812 on July 30, 2019, 06:53:59 PM

Title: Defs folder weighs 63 GB and I cannot free up space
Post by: Carlos812 on July 30, 2019, 06:53:59 PM
I have a folder called DEFS inside the AVAST folder which has a weight of 63 GB I can not delete files from this folder and I need to free up space, what should I do?
Title: Re: Defs folder weighs 63 GB and I cannot free up space
Post by: Pondus on July 30, 2019, 07:15:55 PM
Turn off selfe protection and try again

https://www.youtube.com/watch?v=_eYUyGauD8g

Title: Re: Defs folder weighs 63 GB and I cannot free up space
Post by: DavidR on July 30, 2019, 07:56:49 PM
Quote from: Carlos812 on July 30, 2019, 06:53:59 PM
I have a folder called DEFS inside the AVAST folder which has a weight of 63 GB I can not delete files from this folder and I need to free up space, what should I do?

This is highly unusual on occasion my xp system will show the last coule of defs upsates and some of the streams.  Generally if that happens there are 2 defs sub-folders that have the full database (house keeping should hive off old sub-folders) my defs folder is about 380MB not GB.

I would also suggest an Avast Repair.

Do you have the virus definitions update set to Automatic ?

I take it you leave your computer on all of the time ?
If so I would suggest a full windows restart as I believe this is the time when avast clears up these old folders (it appears to do this on my XP system).
Title: Re: Defs folder weighs 63 GB and I cannot free up space
Post by: Carlos812 on July 30, 2019, 09:27:07 PM
Quote from: Pondus on July 30, 2019, 07:15:55 PM
Turn off selfe protection and try again

https://www.youtube.com/watch?v=_eYUyGauD8g



I already did the process and it is not yet possible to delete the files
Title: Re: Defs folder weighs 63 GB and I cannot free up space
Post by: Carlos812 on July 30, 2019, 09:30:30 PM
Quote from: DavidR on July 30, 2019, 07:56:49 PM
Quote from: Carlos812 on July 30, 2019, 06:53:59 PM
I have a folder called DEFS inside the AVAST folder which has a weight of 63 GB I can not delete files from this folder and I need to free up space, what should I do?

This is highly unusual on occasion my xp system will show the last coule of defs upsates and some of the streams.  Generally if that happens there are 2 defs sub-folders that have the full database (house keeping should hive off old sub-folders) my defs folder is about 380MB not GB.

I would also suggest an Avast Repair.

Do you have the virus definitions update set to Automatic ?

I take it you leave your computer on all of the time ?
If so I would suggest a full windows restart as I believe this is the time when avast clears up these old folders (it appears to do this on my XP system).



If it really is a machine it can take a long time without shutting down, I'm going to schedule the restart and I'm telling you, thanks
Title: Re: Defs folder weighs 63 GB and I cannot free up space
Post by: DavidR on July 30, 2019, 11:17:24 PM
You're welcome, hopefully that should bring down the number of sub-folders in the defs folder.
Title: Re: Defs folder weighs 63 GB and I cannot free up space
Post by: igor on July 31, 2019, 10:16:55 AM
Carlos812 Could you create/submit a support package first, as decribed here? https://support.avast.com/en-ww/article/Submit-support-file
I'd like to know what was inside those folders and why is was left there.
Thanks.
Title: Re: Defs folder weighs 63 GB and I cannot free up space
Post by: Carlos812 on August 01, 2019, 03:44:43 PM
Indeed, after restarting, 63 gb were released, now it only weighs 200 mg.
thanks for your help
Title: Re: Defs folder weighs 63 GB and I cannot free up space
Post by: DavidR on August 01, 2019, 06:23:08 PM
Quote from: Carlos812 on August 01, 2019, 03:44:43 PM
Indeed, after restarting, 63 gb were released, now it only weighs 200 mg.
thanks for your help

You're welcome.

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