Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: roger241 on July 31, 2019, 09:08:04 PM

Title: Avast Free
Post by: roger241 on July 31, 2019, 09:08:04 PM
Hi,

Installed Avast Free today.

With Web Shield enabled I cannot open several websites.
With Web Shield disabled there is no problem.
Is there a simple solution to this niggling problem?
Title: Re: Avast Free
Post by: DavidR on July 31, 2019, 09:12:35 PM
Why can't they be opened, e.g. is there an avast alert/error window ?
Title: Re: Avast Free
Post by: roger241 on July 31, 2019, 09:27:24 PM
DavidR,
Thanks for response.

The following is the response I get when I try to open some websites.

Cannot securely connect to this page

This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner.

Perhaps I should have mentioned I am on Win 10 and Using Internet Explorer 11.
If I use Firefox, all is well, but I would rather use IE
Title: Re: Avast Free
Post by: DavidR on July 31, 2019, 10:10:47 PM
This used to happen in firefox and this was how avast crowbarred its way into firefox to be able to scan https traffic.  Mozilla have subsequently made changes (not because they were in the wrong) to prevent their users being effected and Mozilla getting the blame.

Not I don't know why this is happening in IE and to what extent, just a few/several or all https sites ?

A screenshot of the error window could help any Avast Team member should they view this topic.

Whilst I have avoided IE from way bast IE5 or 6 and I thought IE11 is effectively abandoned in favour of MS Edge in Win10.  Have you tried MS Edge and if so does this happen with it ?
Title: Re: Avast Free
Post by: bob3160 on July 31, 2019, 11:11:13 PM
IE 11 really shouldn't be used any more.
https://fortune.com/2019/02/08/download-internet-explorer-11-end-of-life-microsoft-edge/ (https://fortune.com/2019/02/08/download-internet-explorer-11-end-of-life-microsoft-edge/)
Title: Re: Avast Free
Post by: roger241 on August 01, 2019, 12:41:34 PM
DavidR,

Happens on several sites on IE11.
Have tried Edge and Firefox and all is well.

See attachment.
Title: Re: Avast Free
Post by: bob3160 on August 01, 2019, 02:52:06 PM
That doesn't look like an Avast message.
Title: Re: Avast Free
Post by: DavidR on August 01, 2019, 06:21:55 PM
Quote from: bob3160 on August 01, 2019, 02:52:06 PM
That doesn't look like an Avast message.

Not entirely sure on that, whilst the message isn't generated by Avast, there were similar messages in firefox, which were as a result of avasts method of intercepting TLS traffic to scan it.

I would however agree with the moving on from IE11 (end of support) as MS are unlikely to resolve this in the way Mozilla did.
Title: Re: Avast Free
Post by: rocksteady on August 01, 2019, 06:37:47 PM
As a test, I have just opened a number of websites using IE11 and Avast Free under Win10 1903. All OK.
I would agree IE11 should no longer be your preferred browser. In my case it never was.
Title: Re: Avast Free
Post by: roger241 on August 05, 2019, 08:04:41 PM
Davidr,

When I uninstalled Bitdefender it did not uninstall properly, leaving some traces behind.
I think that Bitdefender and Avast were probably conflicting.
I have since reinstalled Avast and all is well.

Please mark as solved.
Title: Re: Avast Free
Post by: roger241 on August 05, 2019, 08:26:39 PM
DavidR,
Forgot to mention that before reinstalling I eventually managed to get rid of the remaining traces of Bitdefender.
Title: Re: Avast Free [Resolved]
Post by: DavidR on August 05, 2019, 08:47:35 PM
Quote from: roger241 on August 05, 2019, 08:04:41 PM
Davidr,

When I uninstalled Bitdefender it did not uninstall properly, leaving some traces behind.
I think that Bitdefender and Avast were probably conflicting.
I have since reinstalled Avast and all is well.

Please mark as solved.

You can modify/edit your first post and add [Resolved] to the Subject, as I have in this post.