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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: linuxpusher on August 09, 2019, 06:00:23 PM

Title: Sent in IDP Generic Virus file for analysis from my Vault
Post by: linuxpusher on August 09, 2019, 06:00:23 PM
HI all,
I sent in a IDP Generic file from my Vault for virus analysis.
What happens next ?
How do I know the results ?
Will I receive an e mail ?
Thank you
LP
Title: Re: Sent in IDP Generic Virus file for analysis from my Vault
Post by: Evjls on August 10, 2019, 06:57:59 AM
as far as I know, when you click on send for analysis, it does nothing and doesn't send to avast yet
you have to perform a signature update or wait for avast to autoupdate itself, then, the file will be submitted
you can see the process of submitting the file if you access Avast old UI -> update

After submission, avast will not distract you with any email or any result. They work silently
it's quite similar to many other vendors

Some vendors like Kaspersky and Sophos actually reply to our malware submission if you submit via their websites. They reply by email and tell you the result of analysis
Avast, microsoft don't reply and work silently
Title: Re: Sent in IDP Generic Virus file for analysis from my Vault
Post by: linuxpusher on August 10, 2019, 03:46:53 PM
as far as I know, when you click on send for analysis, it does nothing and doesn't send to avast yet
you have to perform a signature update or wait for avast to autoupdate itself, then, the file will be submitted
you can see the process of submitting the file if you access Avast old UI -> update

After submission, avast will not distract you with any email or any result. They work silently
it's quite similar to many other vendors

Some vendors like Kaspersky and Sophos actually reply to our malware submission if you submit via their websites. They reply by email and tell you the result of analysis
Avast, microsoft don't reply and work silently

Thank You

Is there a way I can send it to Virustotal ??
Title: Re: Sent in IDP Generic Virus file for analysis from my Vault
Post by: Evjls on August 10, 2019, 04:05:55 PM
In order to send to virustotal, you must have the file. Therefore, you have to restore the blocked file by IDP and send it manually to virustotal

Sometimes, you can't because the blocked thing is a command so there is no file to be sent

be careful because this can be a bit risky. Make sure you handle the malware file with care and don't execute it
Title: Re: Sent in IDP Generic Virus file for analysis from my Vault
Post by: linuxpusher on August 11, 2019, 10:10:06 PM
In order to send to virustotal, you must have the file. Therefore, you have to restore the blocked file by IDP and send it manually to virustotal

Sometimes, you can't because the blocked thing is a command so there is no file to be sent

be careful because this can be a bit risky. Make sure you handle the malware file with care and don't execute it

Not worth the risk to me.
Thanks
Title: Re: Sent in IDP Generic Virus file for analysis from my Vault
Post by: Pondus on August 11, 2019, 10:13:48 PM
Quote
They reply by email and tell you the result of analysis
Avast, microsoft don't reply and work silently
avast reply if you report it as false positive ...


Title: Re: Sent in IDP Generic Virus file for analysis from my Vault
Post by: linuxpusher on August 11, 2019, 10:21:21 PM
Quote
They reply by email and tell you the result of analysis
Avast, microsoft don't reply and work silently
avast reply if you report it as false positive ...
False positive is what I was thinking it was since it is in a game file.
Thank you