Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Tiernan on August 11, 2019, 01:03:16 AM
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Hello, I checked the service phone number but figured this would be easier and to the point regardless of how long to wait for a response. I've had difficulty accessing my Google Chrome browser for over a month, specifically Gmail and loading images, and tried everything listed within the browser & computer itself. However, I finally discovered something 'magical' after turning the core Avast shields off, then found it as the Web Shield despite not having any block options on. I would like to continue using all shields within Avast Internet Security...but is there any other way I can adjust the web shield to function better without stalling certain pages after a small time or maybe uninstall/reinstall the suite? Thanks for any assistance
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Hello, I checked the service phone number but figured this would be easier and to the point regardless of how long to wait for a response. I've had difficulty accessing my Google Chrome browser for over a month, specifically Gmail and loading images, and tried everything listed within the browser & computer itself. However, I finally discovered something 'magical' after turning the core Avast shields off, then found it as the Web Shield despite not having any block options on. I would like to continue using all shields within Avast Internet Security...but is there any other way I can adjust the web shield to function better without stalling certain pages after a small time or maybe uninstall/reinstall the suite? Thanks for any assistance
No problems here using Gmail and Chrome.
Have you tried the following:
Repair & Clean Install of Avast -> https://goo.gl/t7aJGq
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I will try those, thanks!
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I will try those, thanks!
You're welcome. Please post here if that cures the problem or, you still need additional help.
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You're welcome. Please post here if that cures the problem or, you still need additional help.
I think this will work, despite the Avast Internet Security backup installation being slow but it's probably my connection. First I tried the clean uninstall
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Thanks for the feedback Glad things are working again. :)