Avast WEBforum
Consumer Products => Avast SecureLine VPN => Topic started by: Tarmiricmi on August 11, 2019, 08:12:27 PM
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Hello,
after a system reset, I'm unable to install SecureLine.
Win10 Pro, 64 bit, ver. 1903.
I've contacted support but nothing helpful from them.
I'm on admin account, I tried to run installation as an admin, but with no success. Disabled antivirus prior to installation.
I'm getting 7 of those errors. If I ignore them, setup finishes but application doesn't start.
(https://i.imgur.com/RHwngxQ.png)
This is the first time I'm facing this error. Using SecureLine a couple of years now.
Any thoughts?
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Hello,
after a system reset, I'm unable to install SecureLine.
Win10 Pro, 64 bit, ver. 1903.
I've contacted support but nothing helpful from them.
I'm on admin account, I tried to run installation as an admin, but with no success. Disabled antivirus prior to installation.
I'm getting 7 of those errors. If I ignore them, setup finishes but application doesn't start.
(https://i.imgur.com/RHwngxQ.png)
This is the first time I'm facing this error. Using SecureLine a couple of years now.
Any thoughts?
What Anti Virus and Firewall are you using?
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Hello,
after a system reset, I'm unable to install SecureLine.
Win10 Pro, 64 bit, ver. 1903.
I've contacted support but nothing helpful from them.
I'm on admin account, I tried to run installation as an admin, but with no success. Disabled antivirus prior to installation.
I'm getting 7 of those errors. If I ignore them, setup finishes but application doesn't start.
(https://i.imgur.com/RHwngxQ.png)
This is the first time I'm facing this error. Using SecureLine a couple of years now.
Any thoughts?
Some questions:
In Apps and Features is there an entry for SecureLine?
From where are you getting the download of Secureline?
Do you have a valid registration? If this license is already used, it needs to be released from the old install
before you can use it again.
Download SecureLIne from here, https://www.avast.com/lp-ppc-secureline-vpn#pc (https://www.avast.com/lp-ppc-secureline-vpn#pc)
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Hi, I am using Windows 10 Defender and Windows Firewall.
In Apps and Features is there an entry for SecureLine? NO
From where are you getting the download of Secureline? Avast web page
Do you have a valid registration? If this license is already used, it needs to be released from the old install before you can use it again. IT DOES NOT COME TO THE POINT WHERE REGISTRATION IS NEEDED, BUT YES I DO HAVE VALID LICENCE
Download SecureLIne from here, https://www.avast.com/lp-ppc-secureline-vpn#pc I ALREADY DID
Issue still remains unsolved.
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I suggest that you uninstall Secure Line:
https://support.avast.com/en-us/article/Uninstall-SecureLine-VPN (https://support.avast.com/en-us/article/Uninstall-SecureLine-VPN)
Once removed, restart your computer.
Follow that with a fresh install from the download supplied in my original reply.
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I did that at least 5 times. No success.
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Request help from Avast - https://support.avast.com/en-ww/contact/
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I did. They haven't been able to suggest solution for the issue.
I will try to reinstall Windows.