Avast WEBforum

Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: mixa.glushchenko on August 13, 2019, 09:57:31 AM

Title: VPN
Post by: mixa.glushchenko on August 13, 2019, 09:57:31 AM
Добрый день, у меня VPN  снял больше денег чем было в подписке. Таких цен даже нет в прайсе!!!!! Что  мне делать и как вернуть деньги? Не хочу пользоваться за такую сумму VPN!!!!!!!
Title: Re: VPN
Post by: Asyn on August 13, 2019, 10:28:58 AM
Please post English here, else use the forum section for your language.
-> https://forum.avast.com/index.php?board=21.0
Title: Re: VPN
Post by: mixa.glushchenko on August 13, 2019, 10:49:20 AM
Good afternoon, my VPN withdrew more money than it was in the subscription. Such prices are not even in the price list !!!!! What should I do and how to return the money? I do not want to use VPN for such an amount !!!!!!!
Title: Re: VPN
Post by: mixa.glushchenko on August 13, 2019, 10:54:39 AM
If you just unsubscribe, will the money be returned to the card? I haven’t been using a VPN for 2 months already, and the subscription continues to withdraw money.
Title: Re: VPN
Post by: Asyn on August 13, 2019, 12:12:28 PM
Did you buy from Avast directly or from a reseller..?
Title: Re: VPN
Post by: mixa.glushchenko on August 13, 2019, 12:40:12 PM
Did you buy from Avast directly or from a reseller..?
Directly
Title: Re: VPN
Post by: Asyn on August 13, 2019, 12:42:42 PM
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)