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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: CrazedxMia on August 27, 2019, 02:56:38 AM

Title: Unauthorized billing payment
Post by: CrazedxMia on August 27, 2019, 02:56:38 AM
Hello, i was billed a avast nexway of 55.65$ but i have never allowed any payments to go through and have never linked any credit cards to avast. i would like some information as i am contacting paypal to cancel and refuse this payment as i have never ever paid for any of the premium or automatic billing. unless avast just gracefully took took my credit number from my google account?
Title: Re: Unauthorized billing payment
Post by: schmidthouse on August 27, 2019, 03:13:37 AM
https://support.avast.com/article/35/ (https://support.avast.com/article/35/)  Cancel Auto-Renewal

https://support.avast.com/article/24/ (https://support.avast.com/article/24/) (Orders/Renewals/Refunds)
Title: Re: Unauthorized billing payment
Post by: bob3160 on August 27, 2019, 03:21:22 PM

Contact Sales: https://support.avast.com/en-us/contact/enter/
If you don't have an order # use 00000000 then explain your problem.