Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: fireworksheavens on September 02, 2019, 05:59:22 PM
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The file aswstm.sys caused my computer to blue screen on shutdown the other night. The dump report pointed to that file, so I assume there's something wrong with it from a recent update.
I assume I just need to wait for a fix.
I'm using Windows 7 Pro x64. Yea I know Windows 7 support is going bye-bye in January, so I'm only bringing this issue to your attention for others who used W7, as well as any who are using W10 who might be experiencing the same problem.
Thank you.
System specs: 2TB hard disk space, 16GB RAM
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Save any dump files and zip them in a uniquely named zip file (e.g. your forum user name-yymmdd (date format), they could be of use to the avast team.
The one piece of information that you don't give, the avast program type and its version number ?
MS killed support for XP/Vista many years ago, but it is only recently that Avast dropped support for XP/Vista in avast 18.8.xxxx. So there should still be support for win7 by avast for some time yet.