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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Max429 on September 08, 2019, 09:38:04 AM

Title: can't delete files from virus chest
Post by: Max429 on September 08, 2019, 09:38:04 AM

Can't delete two files from virus chest.
Most deleted, these two pictured refuse to go.
They are no longer on the computer,
and the second one is preventing me from reinstalling a legitimate program.

Title: Re: can't delete files from virus chest
Post by: mchain on September 10, 2019, 07:52:07 AM

IDP.Generic blocks are related to Behavior Shield detections.

• You can disable Behavior Shield temporarily.  OR
• You can uninstall reboot then re-install Avast after using avast uninstall utility   https://www.avast.com/uninstall-utility (https://www.avast.com/uninstall-utility)

Removing avast will also remove any files in the virus chest.

Update to the latest avast version here:  https://forum.avast.com/index.php?topic=228911.0 (https://forum.avast.com/index.php?topic=228911.0)

What version of avast are you currently running?