Avast WEBforum
Other => General Topics => Topic started by: zpupster on September 09, 2019, 06:16:27 PM
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Hello support,
avast free version:19.7.2388 (build 19.7.4674.526)
virus definitions:190907-4
UI Version:1.0.406
I have used avast for many years with little or no trouble.
Thank You.
Recently my full virus scans are sticking. Currently my scan is stuck on a file named:
Microsoft_Provisioning_desktop.dat
It has been a couple hours now.
I have reinstalled the program a couple of times.
What should i do when this happens??
TY Craig
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Try Updating your antivirus definitions manually by opening the avast gui (program interface)>Menu>Settings>General>Troulbleshooting>Scroll down to open old settings>Update Click Update.
Although not mandatory, suggest you restart your system after you update to ensure the new virus definitions take. Ensure all files are saved first.
<OR> (Full VPS updated definitions here in case you're still stuck): https://www.avast.com/download-update (https://www.avast.com/download-update)