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Avast Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: Johan130 on September 10, 2019, 01:56:10 PM

Title: Trouble with my VPN
Post by: Johan130 on September 10, 2019, 01:56:10 PM
I have Avast VPN on my PC. I also downloaded it (on the same account) to my phone. That done, my VPN on the PC suddenly was stopped; the Avast app says that my license no longer is valid, and that I should renew it. I then looked up my different licenses, and found the VPN license in the list, and it is valid. What has happened, and what should I do to get it functioning on both PC and phone?
Title: Re: Trouble with my VPN
Post by: schmidthouse on September 10, 2019, 10:42:27 PM
 It's my understanding that The Avast Secureline license is only valid on one device at any time.  :)
Title: Re: Trouble with my VPN
Post by: bob3160 on September 10, 2019, 11:58:40 PM
It's my understanding that The Avast Secureline license is only valid on one device at any time.  :)
Unless you purchased a multi device license.
https://www.avast.com/en-us/secureline-vpn#pc (https://www.avast.com/en-us/secureline-vpn#pc)
Title: Re: Trouble with my VPN
Post by: schmidthouse on September 11, 2019, 10:34:27 PM
It's my understanding that The Avast Secureline license is only valid on one device at any time.  :)
Unless you purchased a multi device license.
https://www.avast.com/en-us/secureline-vpn#pc (https://www.avast.com/en-us/secureline-vpn#pc)

That's correct, and the OP hasn't specified what license is currently active.