Avast WEBforum

Other => Viruses and worms => Topic started by: cynthia.a on September 11, 2019, 05:09:19 AM

Title: Connection from zmdownload.zoho.com is incorrectly blocked
Post by: cynthia.a on September 11, 2019, 05:09:19 AM
Hi,

When I try to view attachments from Zoho Mail webmail, the files are blocked with the error message 'zmdownload.zoho.com' is blocked. It is a secure webmail and the issue cropped up just a week ago. When I add the the web url to exception list it works fine. However, it is incorrectly flagged as Suspicious.

Please check and address the issue on high priority.

Title: Re: Connection from zmdownload.zoho.com is incorrectly blocked
Post by: Asyn on September 11, 2019, 07:16:14 AM
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php
Title: Re: Connection from zmdownload.zoho.com is incorrectly blocked
Post by: kwiq on September 11, 2019, 10:29:56 AM
Hi cynthia.a,
detection was disabled yesterday at 14:35 as FP
Thank you for report !
Title: Re: Connection from zmdownload.zoho.com is incorrectly blocked
Post by: cynthia.a on September 11, 2019, 12:13:43 PM
Thank you!