Avast WEBforum

Other => Viruses and worms => Topic started by: bill.majurey on September 11, 2019, 12:56:10 PM

Title: "ImportEnterpriseRoots"
Post by: bill.majurey on September 11, 2019, 12:56:10 PM
What is "ImportEnterpriseRoots" for and how can it be removed/
Title: Re: "ImportEnterpriseRoots"
Post by: Pondus on September 11, 2019, 01:20:06 PM
More info/screenshot

Also see stickypost at top in this section with instructions «Logs to assist.....»
Title: Re: "ImportEnterpriseRoots"
Post by: DavidR on September 11, 2019, 05:25:02 PM
What is "ImportEnterpriseRoots" for and how can it be removed/

What firefox version are you running ?
As this many firefox related hits on a google search for ImportEnterpriseRoots, some are quite old (in terms of security related issues), see https://techdows.com/2019/06/fix-firefox-says-your-browser-is-being-managed-by-your-organization.html (https://techdows.com/2019/06/fix-firefox-says-your-browser-is-being-managed-by-your-organization.html) and https://support.mozilla.org/en-US/kb/how-disable-enterprise-roots-preference (https://support.mozilla.org/en-US/kb/how-disable-enterprise-roots-preference).

Previously there were some popups related to MITM (ManInTheMiddle) injection into firefox, but Firefox has changed the way it checks this.  Not because this was a Firefox issue but the way Avast went about scanning https traffic for malware.

But, as far as I recall that this was resolved not to long ago and why I asked what firefox version you are using.
Title: Re: "ImportEnterpriseRoots"
Post by: bill.majurey on September 16, 2019, 02:44:43 PM
Sorry for delay in replying. My version of Firefox is 69.0 (32-bit)
Bill Majurey
Title: Re: "ImportEnterpriseRoots"
Post by: DavidR on September 16, 2019, 03:58:39 PM
Personally I haven't experienced this in either my old FF ESR version nor the latest FF versions leading up to Firefox 69.0 (64-bit).

So we really would need more detailed information (context of getting the error, site visited, all sites, etc.) and a screenshot as previously suggested.
Title: Re: "ImportEnterpriseRoots"
Post by: bill.majurey on September 16, 2019, 05:47:00 PM
This seems to be related to the installation of Firefox Group Speed Dial.

I don't know how to send my two screenshots.

However, because of the difficulty of identifying the letters in you Verification system, I am giving up on the Avast Forum.
Thank you for your efforts to help but the forum is exceptionally user-unfriendly.
William Majurey
Title: Re: "ImportEnterpriseRoots"
Post by: DavidR on September 16, 2019, 07:14:31 PM
Well you have passed the Captcha hurdle, this anti-spam measure is only for the first three posts.

When in the Reply window there is the ' Attachments and other options' link below the text input window that allows you to attach your screenshot images.  Clicking on that expands the option.
Title: Re: "ImportEnterpriseRoots"
Post by: Michael (alan1998) on September 16, 2019, 07:51:32 PM
Well you have passed the Captcha hurdle, this anti-spam measure is only for the first three posts.

When in the Reply window there is the ' Attachments and other options' link below the text input window that allows you to attach your screenshot images.  Clicking on that expands the option.

I'd be curious to know what the spam rates are with and without the captcha system, honestly. Only reason why I say that is because those systems have been defeated many thousands (if not 10's of thousands) of times by bots...
Title: Re: "ImportEnterpriseRoots"
Post by: DavidR on September 16, 2019, 10:07:15 PM
That would be somewhat hard to quantify, how do you count the unknown ?

What I do know that in the past the forums were plagued by spammers.  At one point there were only two non avast team members dealing with it and it was a bloody nightmare.  Even with an increased number it still needs management and one of the side issues when dealing with spam it can slow the forum to a crawl whilst the background removal and number crunching goes on.

But since the harder Captcha was introduced it is more manageable.