Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Bors Mistral on September 12, 2019, 09:51:11 PM

Title: Opening the Virus Chest freezes the Avast window. Apex a false positive?
Post by: Bors Mistral on September 12, 2019, 09:51:11 PM

I don't remember when was the last time I opened the virus chest... However, today, after Avast giving a most probably fake positive on Apex Legends, I tried accessing it.

The moment I open the Virus Chest
- the window is slow to show up
- it states the chest is empty
- none of the buttons on the window work and the only way to close it on screen is the task bar

Is that a known problem? When will it be fixed?

Title: Re: Opening the Virus Chest freezes the Avast window. Apex a false positive?
Post by: Asyn on September 14, 2019, 09:07:04 AM

Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.