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Consumer Products => Avast Mobile Security => Avast Mobile Security for Android => Topic started by: prompamorn on September 15, 2019, 12:48:31 PM

Title: Mobile Application detect false positive.
Post by: prompamorn on September 15, 2019, 12:48:31 PM

Hello,

Lately we've been receiving some email from customers complaining of Avast for Android reporting our mobile application to contain a trojan virus. I did some comparing with other security applications available for android and none of them reported this except Avast. We are most certain that the application is clean but that does not help the customers.

I already reported the false positive on both apps. but got no response from Avast. This is very alarming from our perspective as this application is a cornerstone of our system and it doesn't give very good impression if some virus program alerts users without a real reason!

The android application in question are:
https://play.google.com/store/apps/details?id=appinventor.ai_prompamorn.SmartTA

and

https://play.google.com/store/apps/details?id=appinventor.ai_prompamorn.RodTuu

Best regards,

Pitirat Prompamorn
Developer.
prompamorn@gmail.com
Thailand.

Title: Re: Mobile Application detect false positive.
Post by: Asyn on September 15, 2019, 01:44:32 PM

As you're a developer, read here...

-> https://support.avast.com/article/229/
-> https://support.avast.com/article/228/