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Other => General Topics => Topic started by: jeff.granger on September 17, 2019, 06:03:01 PM

Title: Have to turn Sensitive data Shield OFF to do database backup
Post by: jeff.granger on September 17, 2019, 06:03:01 PM

I have a CRM database (SQL based) which contains "sensitive  files" with names including the words "invoice" and "quotation". The CRM application's backup routine now won't run because Avast Sensitive Data Shield won't allow these files to be backed up.

Any way round this? Can I whitelist the database file attachments in some way?

Title: Re: Have to turn Sensitive data Shield OFF to do database backup
Post by: Pondus on September 17, 2019, 06:08:36 PM

Maybe you find some info in the FAQ

https://support.avast.com/en-ww/article/39/

https://support.avast.com/en-za/article/Use-Antivirus-Sensitive-Data-Shield/