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Consumer Products => Avast Mac Security => Topic started by: drake145 on September 19, 2019, 11:02:06 PM

Title: Avast 14.1 - Slow Start-up
Post by: drake145 on September 19, 2019, 11:02:06 PM
Hi,

I have noticed that Avast 14.1 takes longer to start up than the previous version (before the re-design).

The shields also take a little longer to activate (red exclamation mark on the icon and the message: We're sorry, there's some problem on our side if I look at the shields window).
Title: Re: Avast 14.1 - Slow Start-up
Post by: lukas.hasik on September 20, 2019, 11:33:52 AM
drake145,
Is it a temporary situation that disappears? Reproducible every time? Would you mind to record a screencast (quicktime player allows it) for me?

Hi,

I have noticed that Avast 14.1 takes longer to start up than the previous version (before the re-design).

The shields also take a little longer to activate (red exclamation mark on the icon and the message: We're sorry, there's some problem on our side if I look at the shields window).
Title: Re: Avast 14.1 - Slow Start-up
Post by: drake145 on September 20, 2019, 02:30:30 PM
Yes, it is reproducible every time I start-up or re-start.

I recorded a screencast, but it says the file is too large to attach, so I grabbed a screenshot.

The video I had recorded showed that it took about 1min 45 sec from the icon appearing on the menu bar, to the shields being green.

Update:

I tried to upload it at 480p, but it won't go through.
Title: Re: Avast 14.1 - Slow Start-up
Post by: drake145 on September 25, 2019, 11:02:18 PM
Updated to 14.2 today and still the same.
Title: Re: Avast 14.1 - Slow Start-up
Post by: drake145 on September 28, 2019, 12:30:51 AM
I am not sure if there is a correlation, but after yesterday's supplemental update for macOS, the start-up is much faster. I will keep an eye on it for a few days.

Update: The speed up from the supplemental update seems to have been temporary, as It's been slow for the past 2 days.