Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: loungehake on October 01, 2019, 10:11:53 AM

Title: Alerts
Post by: loungehake on October 01, 2019, 10:11:53 AM
Is is appropriate to advertise the Premium version with what looks like a security alert? How are users expected to take notice of genuine security issues when alerts are used for advertising? Users of the free version are effectively unpaid product testers. By all means advertise the premium product but make it clear that adverts are adverts. This is crying WOLF!

Avast has just thrown up a blank survey questionnaire in my default web browser asking me to say nice things about it: -
https://www.avast.com/survey-qualtrics?qp_sid=SV_6VYUzezh27yXd8p&p_lng=en&p_hid=5feb8dec-2c18-4563-a567-bfba56f47e8e
Title: Re: Alerts
Post by: DavidR on October 01, 2019, 06:02:21 PM
Surely you could have added this to your Wolf! topic https://forum.avast.com/index.php?topic=229595.0 (https://forum.avast.com/index.php?topic=229595.0) !
Title: Re: Alerts
Post by: loungehake on October 01, 2019, 08:53:27 PM
Yes David. you are quite right.  I shall have to stop beefing about the irritants.  What bothers me is that these ads are becoming so pervasive in the form of alerts.  The distractions are becoming so tiresome that it seems likely to me that they could cause a user to drop his/her guard and be snared by a real scam.

Anyway, hint taken.  I will desist.  No more gripes.  The baton has been relinquished.  Humble pie duly eaten.   :-[
Title: Re: Alerts
Post by: DavidR on October 01, 2019, 09:49:02 PM
No one is saying you don't have a grievance/point, I'm just saying use the existing topic as A) it keeps it together and B) with each post it brings it up the chronological order on the listings.

Don't get me wrong I hate these misleading Ads, I just ignore them and there is absolutely no way I would purchase anything (regardless of who/what it is) when pushed in this way.  I'm sure I'm not alone in that view, but marketers in all areas are at it. 

I don't believe there are any stats gathered in how many views there are, tens of hundreds of millions (given there are hundreds of millions of users), against the numbers purchased.  But unlike having to pay for advertising it doesn't cost anything when pushed within the program, etc.  Not much incentive to stop, I also guess there are no stats on those moving away from Avast Free as a result of this.
Title: Re: Alerts
Post by: loungehake on October 02, 2019, 10:27:24 AM
A final remark: Avast Free is becoming like having a spoilt demanding child in the room.

However, since my previous comment I have also tried 'another' AV software and,as always, found Avast indispensable, it being so good (apart from the nags) so its onwards and upwards(ish) with Avast Free.
Title: Re: Alerts
Post by: loungehake on October 07, 2019, 09:45:14 PM
Looks like I have had a visit from the phantom Avast emergency repairman. Smart Scan now runs properly.
Title: Re: Alerts
Post by: loungehake on October 17, 2019, 11:20:57 AM
Every day Avast Free fails to recognise that my Windows 10 PC's webcam is secured by Windows 10 Privacy.  I am underwhelmed.
Title: Re: Alerts
Post by: loungehake on October 18, 2019, 11:22:22 AM
Avast Free shows a popup telling that I am in Oldham!  I am never in Oldham, if I can help it.  Wigan is a different matter.

Avast keeps coming up with different locations it thinks I am at.  Avast appears to possess very decent chuckle muscle stimulation and its suggestions for my whereabouts do raise a titter which is nice on a cold grey wet morning.  Eeeeee! It's greaat oop north!

'ey oop! Avast tells me that my Windows 10 webcam is visible (again).  Better put me clothes on.
Title: Re: Alerts
Post by: Asyn on October 18, 2019, 02:35:31 PM
Well, in short - the ads are basically 'the price to pay' for the free version. ;)
Title: Re: Alerts
Post by: loungehake on October 18, 2019, 05:28:53 PM
It's a shame that the quality of the adverts does not match the high quality of the product.  As you say, it's the price I must pay for the free version.

That is my final word on the subject, I promise.