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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Ultra Male on October 06, 2019, 02:59:14 PM

Title: Avast moving to Premium only?
Post by: Ultra Male on October 06, 2019, 02:59:14 PM
I have Avast Antivirus Pro license for 3 years, in the update section, I get a message that in 2020 all Avast Products will be moving to Avast Premiere, upgrade now! I don't want to upgrade, what will happen to my license then?
Title: Re: Avast moving to Premium only?
Post by: Asyn on October 06, 2019, 03:16:08 PM
-> Premium Security FAQ: https://support.avast.com/article/Premium-Security-FAQ
Title: Re: Avast moving to Premium only?
Post by: chris... on October 06, 2019, 03:48:29 PM
hi,
This is not explicitly mentioned in the FAQ (or so I didn't see the info) but it doesn't seem the upgrade involves an overcharge until your old avast pro license expires.
If your intention is not to continue with a paid version(there are no more intermediate choices), you will still need to check that the automatic renewal is disabled and that it does not reactivate after the upgrade.
On the other hand, if you do not want additional shields from Premium until the expire date, you can uninstall them .

Thank you for taking me back if I'm wrong.
Title: Re: Avast moving to Premium only?
Post by: DavidR on October 06, 2019, 03:52:25 PM
It mentions nothing about cost in this FAQ, if it did I didn't find it.

Whilst it is supposedly a free upgrade from your existing product to Avast Premium Security.  In the case Avast Pro, I guessing here the renewal of the subscription/license comes due the Avast Premium Security cost would be greater than the old Avast Pro.

Those who chose Avast Pro over the other available versions, did so for a reason.  Perhaps the didn't want or need the other functionality, if so they aren't going to be pleased if it now costs more.

Personally I have always though that this consolidation of paid products is a mistake.  Yes it simplifies the choice free or paid, but not the best fit for what the user needs/wants.

Avast Free would be a better fit for Avast Pro users (especially if they are on win10, with its firewall) and they wouldn't have to pay anything other than carpet bombing ads for other avast products.  Avast Free has always been one of the biggest competitors for the other Avast paid products, we will have to see how this plays out.
Title: Re: Avast moving to Premium only?
Post by: chris... on October 06, 2019, 04:39:49 PM
It mentions nothing about cost in this FAQ, if it did I didn't find it.

Whilst it is supposedly a free upgrade from your existing product to Avast Premium Security.  In the case Avast Pro, I guessing here the renewal of the subscription/license comes due the Avast Premium Security cost would be greater than the old Avast Pro.

Those who chose Avast Pro over the other available versions, did so for a reason.  Perhaps the didn't want or need the other functionality, if so they aren't going to be pleased if it now costs more.

Personally I have always though that this consolidation of paid products is a mistake.  Yes it simplifies the choice free or paid, but not the best fit for what the user needs/wants.

Avast Free would be a better fit for Avast Pro users (especially if they are on win10, with its firewall) and they wouldn't have to pay anything other than carpet bombing ads for other avast products.  Avast Free has always been one of the biggest competitors for the other Avast paid products, we will have to see how this plays out.
This is an obvious fact that will scare a lot of people away, but it doesn't seem to be a problem for the avast sales department.
However, for the price, nothing clear until the end of our previous licenses (cheaper)
Title: Re: Avast moving to Premium only?
Post by: schmidthouse on October 06, 2019, 06:25:43 PM
It mentions nothing about cost in this FAQ, if it did I didn't find it.

Whilst it is supposedly a free upgrade from your existing product to Avast Premium Security.  In the case Avast Pro, I guessing here the renewal of the subscription/license comes due the Avast Premium Security cost would be greater than the old Avast Pro.

Those who chose Avast Pro over the other available versions, did so for a reason.  Perhaps the didn't want or need the other functionality, if so they aren't going to be pleased if it now costs more.

Personally I have always though that this consolidation of paid products is a mistake.  Yes it simplifies the choice free or paid, but not the best fit for what the user needs/wants.

Avast Free would be a better fit for Avast Pro users (especially if they are on win10, with its firewall) and they wouldn't have to pay anything other than carpet bombing ads for other avast products.  Avast Free has always been one of the biggest competitors for the other Avast paid products, we will have to see how this plays out.

I'm not happy with the consolidation of products as the choices were/are better than a "One Paid Bundle" for all IMO
Title: Re: Avast moving to Premium only?
Post by: chris... on October 06, 2019, 06:59:51 PM
As far I'm concerned (AIS 3 devices), that's for sure, I wouldn't pay a penny more, I'd switch back to free avast in October 2020, or I'd go elsewhere if I felt that avast no longer wanted to offer a (good) free version like today
I already hesitated at the last renewal, my choice to continue with AIS was only to avoid ad popups
Title: Re: Avast moving to Premium only?
Post by: Ultra Male on October 07, 2019, 01:41:12 AM
It mentions nothing about cost in this FAQ, if it did I didn't find it.

Whilst it is supposedly a free upgrade from your existing product to Avast Premium Security.  In the case Avast Pro, I guessing here the renewal of the subscription/license comes due the Avast Premium Security cost would be greater than the old Avast Pro.

Those who chose Avast Pro over the other available versions, did so for a reason.  Perhaps the didn't want or need the other functionality, if so they aren't going to be pleased if it now costs more.

Personally I have always though that this consolidation of paid products is a mistake.  Yes it simplifies the choice free or paid, but not the best fit for what the user needs/wants.

Avast Free would be a better fit for Avast Pro users (especially if they are on win10, with its firewall) and they wouldn't have to pay anything other than carpet bombing ads for other avast products.  Avast Free has always been one of the biggest competitors for the other Avast paid products, we will have to see how this plays out.

Exactly, I saw and know of the other products, I choose Avast Antivirus Pro because all I need is a good file scanner. Even during installation I chose "Custom" then unchecked EVERYTHING except the File Shield, and Mail Shield. I need nothing else, no DNS checks, no Wifi Manager, no HTTP Scanning, NADA!
Title: Re: Avast moving to Premium only?
Post by: DavidR on October 07, 2019, 02:18:17 AM
It mentions nothing about cost in this FAQ, if it did I didn't find it.

Whilst it is supposedly a free upgrade from your existing product to Avast Premium Security.  In the case Avast Pro, I guessing here the renewal of the subscription/license comes due the Avast Premium Security cost would be greater than the old Avast Pro.

Those who chose Avast Pro over the other available versions, did so for a reason.  Perhaps the didn't want or need the other functionality, if so they aren't going to be pleased if it now costs more.

Personally I have always though that this consolidation of paid products is a mistake.  Yes it simplifies the choice free or paid, but not the best fit for what the user needs/wants.

Avast Free would be a better fit for Avast Pro users (especially if they are on win10, with its firewall) and they wouldn't have to pay anything other than carpet bombing ads for other avast products.  Avast Free has always been one of the biggest competitors for the other Avast paid products, we will have to see how this plays out.

Exactly, I saw and know of the other products, I choose Avast Antivirus Pro because all I need is a good file scanner. Even during installation I chose "Custom" then unchecked EVERYTHING except the File Shield, and Mail Shield. I need nothing else, no DNS checks, no Wifi Manager, no HTTP Scanning, NADA!

Well I too tend to run a custom/minimal install, but I wouldn't go down the route of not having the web shield installed and enabled as the greatest amount of malware is going to be coming from that direction.

Whilst I still have the Mail Shield installed and running (as it has minimal resource impact) I could easily disable/uninstall it as I run MailWasherPro. 

Whilst this is more for anti-spam, it only downloads a small part of the email in text format to be auto analysed (it doesn't download everything from the mail server), the user can also see the scams/suspect emails that may not be classified as spam and mark them for deletion.

After classification when you give the go ahead those marked for deletion are deleted from the server.  Then it calls your email client and you download the remainder.
Title: Re: Avast moving to Premium only?
Post by: Asyn on October 07, 2019, 06:37:15 AM
Hi guys, the upgrade from an existing license is free.

For the pricing of new licenses, see:
https://www.avast.com/en-ww/premium-security [$]
https://www.avast.com/en-eu/premium-security []
Title: Re: Avast moving to Premium only?
Post by: DavidR on October 07, 2019, 10:11:38 AM
Hi guys, the upgrade from an existing license is free.

For the pricing of new licenses, see:
https://www.avast.com/en-ww/premium-security [$]
https://www.avast.com/en-eu/premium-security []

We are (I'm) aware of that, come renewal time is when the user will find out the cost differential of being forced to Premium over Pro.

I also don't see the cost in £ Sterling (not that that is going to be an issue for me) you only find out the rate of exchange later.
Title: Re: Avast moving to Premium only?
Post by: Asyn on October 07, 2019, 10:17:20 AM
I also don't see the cost in £ Sterling (not that that is going to be an issue for me) you only find out the rate of exchange later.
Hi Dave, here you go: https://www.avast.com/en-gb/premium-security
Title: Re: Avast moving to Premium only?
Post by: DavidR on October 07, 2019, 10:26:09 AM
I also don't see the cost in £ Sterling (not that that is going to be an issue for me) you only find out the rate of exchange later.
Hi Dave, here you go: https://www.avast.com/en-gb/premium-security

Thanks for that, I used the old trick of using the en-en in the url to try and get £ pricing but that failed.

The pricing isn't bad if you have 10 PCs, but for 1 it is a bit steep.
Title: Re: Avast moving to Premium only?
Post by: Asyn on October 07, 2019, 10:45:20 AM
NP Dave. Also, keep in mind that this is a multi-platform license, so it also works on Android/MacOS/iOs.
Title: Re: Avast moving to Premium only?
Post by: bob3160 on October 11, 2019, 03:50:02 PM
Hi guys, the upgrade from an existing license is free.

For the pricing of new licenses, see:
https://www.avast.com/en-ww/premium-security (https://www.avast.com/en-ww/premium-security) [$]
https://www.avast.com/en-eu/premium-security (https://www.avast.com/en-eu/premium-security) []
It's actually cheaper if you do it year by year. :)
except that there aren't any guarantees that the price a year later might not go up.
Title: Re: Avast moving to Premium only?
Post by: DavidR on October 11, 2019, 05:12:27 PM
Hi guys, the upgrade from an existing license is free.

For the pricing of new licenses, see:
https://www.avast.com/en-ww/premium-security (https://www.avast.com/en-ww/premium-security) [$]
https://www.avast.com/en-eu/premium-security (https://www.avast.com/en-eu/premium-security) []
It's actually cheaper if you do it year by year. :)
except that there aren't any guarantees that the price a year later might not go up.

Agreed :)
You might well get a discount offer in the UI/Popup to encourage renewal, were the auto renewal may well offer zero discount 100%.