Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: AlphaZab on October 11, 2019, 08:49:18 AM

Title: Delay open menu
Post by: AlphaZab on October 11, 2019, 08:49:18 AM

helo sir i have problem delay open menu Is this a new feature?  ;D ;D not progress build UI fast

(https://i.imgur.com/E97HPaO.gif)

my spec
windows 7 64bit
ram 8gb ddr 3
ssd
i5  gen 3
Avast version 19.8 (19.8.2393)

Title: Re: Delay open menu
Post by: bob3160 on October 11, 2019, 02:45:20 PM

Which version of Avast are you running?
Try the following,
Repair & Clean Install of Avast -> https://goo.gl/t7aJGq

Title: Re: Delay open menu
Post by: AlphaZab on October 18, 2019, 06:33:45 PM

Avast version 19.8 (19.8.2393)

Title: Re: Delay open menu
Post by: Be Secure on October 19, 2019, 01:04:29 PM

+1.confirmed same delay...Reported to avast. :)

Title: Re: Delay open menu
Post by: bob3160 on October 19, 2019, 03:35:13 PM

I'm not seeing that delay in Omni.

Title: Re: Delay open menu
Post by: petr blatny on October 21, 2019, 12:15:08 PM

Hello, the delay is caused by checking of avast account - when connection is not best, it can be slow. It happens only for the first time, then state is cached and account info is checked on the background - but the first default state needs to be obtained. Next opening of menu is fast. This was released in UI v415.

Title: Re: Delay open menu
Post by: Asyn on October 22, 2019, 11:58:32 AM

Quote from: petr blatny on October 21, 2019, 12:15:08 PM

Hello, the delay is caused by checking of avast account - when connection is not best, it can be slow. It happens only for the first time, then state is cached and account info is checked on the background - but the first default state needs to be obtained. Next opening of menu is fast. This was released in UI v415.

Thanks for the info Petr, good to know.

Title: Re: Delay open menu
Post by: Be Secure on October 23, 2019, 08:47:03 AM

Quote from: petr blatny on October 21, 2019, 12:15:08 PM

Hello, the delay is caused by checking of avast account - when connection is not best, it can be slow. It happens only for the first time, then state is cached and account info is checked on the background - but the first default state needs to be obtained. Next opening of menu is fast. This was released in UI v415.

Thanks for the info