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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: trango.07 on October 16, 2019, 04:14:36 PM

Title: updating virus definitions
Post by: trango.07 on October 16, 2019, 04:14:36 PM

Good day
Sorry to write using google translator but I can not speak English.
I have Avast Free antivirus 19.8.2393 (build 19.8.4793.541)
191012-6
8,399,380
and the last update of the eagle definitions I have on October 12th and others need to try it manually does not come
  Thanks

Title: Re: updating virus definitions
Post by: fvmb on October 16, 2019, 04:18:02 PM

Quote from: trango.07 on October 16, 2019, 04:14:36 PM

Good day
Sorry to write using google translator but I can not speak English.
I have Avast Free antivirus 19.8.2393 (build 19.8.4793.541)
191012-6
8,399,380
and the last update of the eagle definitions I have on October 12th and others need to try it manually does not come
  Thanks

Hi,

Maybe its better if you can continue this thread since it was create for the virus definitions issue porpuses ;)

https://forum.avast.com/index.php?topic=229974.0

Regards,

Title: Re: updating virus definitions
Post by: DavidR on October 16, 2019, 05:43:55 PM

No real need to continue in that topic, just monitor it and follow the progress (otherwise) of this issue.

Title: Re: updating virus definitions
Post by: DavidR on October 16, 2019, 08:41:43 PM

Whilst this is in the Avast Business forum, I pretty sure it is the same issue effecting the Avast Free Antivirus / Premium Security products.  So it is being worked on.

Quote from: mickey.b on October 16, 2019, 06:42:10 PM

Incident Report for Avast Business Managed Antivirus and CloudCare
The VPS feature is currently experiencing delivery issues and we are working to resolve this imminently.
Avast’s threat detection systems consist of multiple layers of security and the automatically streamed updates from the rest of the systems ensure that our users are still fully protected.
Sources:

• Avast Business Managed Antivirus - http://avastbusiness.statuspage.io/incidents/q5crt5f2lmh0
• CloudCare - https://status.cloudcare.avg.com/incidents/1q2ntzxvt71w

Please don't contribute to this Avast Business forum topic in the quote unless you are actually using that product.

Title: Re: updating virus definitions
Post by: DavidR on October 17, 2019, 12:11:20 AM

It would appear that there has been some progress, we will have to see in the next couple of days.

The size of my defs folder has reduced drastically as I have received an Auto VPS Update 19101506.

Up from what was 19101206 but nothing for today yet.
See https://forum.avast.com/index.php?topic=229974.msg1522816#msg1522816 (https://forum.avast.com/index.php?topic=229974.msg1522816#msg1522816) of my previous defs folder state.

Title: Re: updating virus definitions
Post by: trango.07 on October 17, 2019, 05:13:54 PM

I apologize again, but now the virus definition update has shifted to 16 October or a day is delayed

Title: Re: updating virus definitions
Post by: DavidR on October 17, 2019, 07:16:16 PM

No need to apologise, just keep monitoring your system and this topic.  Any changes should be posted here.  That said I haven't seen that change on my systems, but someone else has reported this change to 16 October VPS.

You might also want to follow the activity on another topic https://forum.avast.com/index.php?topic=229974.0 (https://forum.avast.com/index.php?topic=229974.0).