Avast WEBforum

Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Mac => Topic started by: jean.pierre.g on October 17, 2019, 12:59:37 AM

Title: Mac OS Catalina
Post by: jean.pierre.g on October 17, 2019, 12:59:37 AM
Hello,

I found that after installing Mac OS Catalina : "kill switch" block internet connexion at all time, even avast VPN is connected.

JP
Title: Re: Mac OS Catalina
Post by: Derek102 on October 19, 2019, 10:12:15 AM
Having the same problem after installing Catalina on the Mac. Avast VPN works, but as soon as the Kill switch is activated, all internet traffic is blocked and no connection is valid.
Title: Re: Mac OS Catalina
Post by: Icefog on October 20, 2019, 09:09:28 PM
Looks like we are all in the same boat  ;) .  When Praha wakes up in the AM we'd all appreciate some assistance with the Catalina OS issue (Killswitch Online Issue).  - Cheers
Title: Re: Mac OS Catalina
Post by: Asyn on October 21, 2019, 06:11:15 AM
Hi guys, I forwarded it...
Title: Re: Mac OS Catalina
Post by: ptt.sro on October 21, 2019, 03:47:14 PM
I had the same problem. Just as confirmation that the problem is really exist not only exceptionally for few users.
Title: Re: Mac OS Catalina
Post by: Endt on October 21, 2019, 04:44:39 PM
Hello everyone,

Thank you for reporting the issue. We are investigating it and we have a temporary solution in the form of a bash script.
Cheers,
B.


Code: [Select]
#!/bin/bash

AVAST_KILL_SWITCH="/Library/Application Support/AvastSecureLine/hub/modules/040_killswitch.sh"
sudo sed 's/UTUN\[5\]/UTUN\[$\{#UTUN\[@\]\}-1]/g' "$AVAST_KILL_SWITCH" > "/tmp/040_killswitch.sh"
sudo chmod 755 "/tmp/040_killswitch.sh"
sudo mv "/tmp/040_killswitch.sh" "$AVAST_KILL_SWITCH"
Title: Re: Mac OS Catalina
Post by: FM1 on October 29, 2019, 12:13:53 PM
I ran the script on my Mac Terminal but nothing has changed, I still can't access the internet with my SecureLine VPN on. Please advise.
Title: Re: Mac OS Catalina
Post by: Derek102 on October 29, 2019, 12:37:46 PM
I second the same as the last comment, still having the same issue after running the script.
Title: Re: Mac OS Catalina
Post by: Endt on October 29, 2019, 12:44:02 PM
Hi guys,

it worked for us, could you try to run it, go to settings, disable KS, connect, disconnect and enable it?
This is verified to work by me.

Sorry for your troubles,
B.
Title: Re: Mac OS Catalina
Post by: Derek102 on October 29, 2019, 12:49:55 PM
Followed your steps, but sadly not working for me
Title: Re: Mac OS Catalina
Post by: FM1 on October 30, 2019, 11:51:40 AM
Same here, followed the steps but didn't work.
Title: Re: Mac OS Catalina
Post by: Roberto Gino on November 15, 2019, 08:12:15 PM
Sorry, I have the same problem, did  you solve it?
Title: Re: Mac OS Catalina ...
Post by: denis220 on November 24, 2019, 07:16:09 PM
Hello every body,
I have the same problem with OS X catalina ... it's a big BUG ...
So AVAST have or don't have a solution for this BUG ?
i expect a good and miracle solution from AVAST society.

Many thx ...

DR
Title: Re: Mac OS Catalina
Post by: Gita4 on December 04, 2019, 09:21:54 PM
Hello,

I found that after installing Mac OS Catalina : "kill switch" block internet connexion at all time, even avast VPN is connected.

JP

I have the problem that, every time I connect the VPN, my internet cnnection fails.

Any ideas?

Thanks in advance.
Title: Re: Mac OS Catalina
Post by: Endt on December 30, 2019, 07:56:52 PM
Hello everyone!
We will release new version in near future with this issue fixed. Did you disable the kill-switch in the settings?
Cheers,
B.
Title: Re: Mac OS Catalina
Post by: bilmanco on February 05, 2020, 07:05:31 PM
Hello everyone!
We will release new version in near future with this issue fixed. Did you disable the kill-switch in the settings?
Cheers,
B.


Do you know when? I've been attempting to get answers from support via email and Reddit, but received nothing useful via Reddit, and email support doesn't exist, apparently.

My subscription is ending in a week, and I'm thinking of looking for a new VPN now.