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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Henkel2 on October 20, 2019, 01:34:20 PM

Title: Rescuedisk CD can not be created
Post by: Henkel2 on October 20, 2019, 01:34:20 PM

Hi there,
I have searched before posting this but could not find an answer that would solve my problem.
I am using Avast Premium 19.8.2393 (Build 19.8.4793.541) on two different machines.
I can not create a rescue medium on either.
The dialog will open and it seems like something is happening, the progress goes up to 14% or 29% and then the message is displayed that the Medium could not be created.
The downloaded file rescuedisc.iso has a size of 0 byte.
There is nothing related to this in the accessible log files. and AvastUI.log can not be opened.

I think most helpful to me would be a link to download the iso.

Thanks

Title: Re: Rescuedisk CD can not be created
Post by: Asyn on October 20, 2019, 01:40:11 PM

-> https://forum.avast.com/index.php?board=6.0

Title: Re: Rescuedisk CD can not be created
Post by: bob3160 on October 20, 2019, 05:24:49 PM

It's a known issue. I've again reported it to Avast.

Title: Re: Rescuedisk CD can not be created
Post by: Pako7 on October 20, 2019, 09:20:00 PM

not sure if i have to create my on thread but i just wished to know ..

is it possible for me to create a rescue disk then scan an infected computer that never had Avast without installing avast?

Title: Re: Rescuedisk CD can not be created
Post by: bob3160 on October 20, 2019, 10:32:23 PM

Quote from: Pako7 on October 20, 2019, 09:20:00 PM

not sure if i have to create my on thread but i just wished to know ..

is it possible for me to create a rescue disk then scan an infected computer that never had Avast without installing avast?

Yes once the rescue disk function is again working.

Title: Re: Rescuedisk CD can not be created
Post by: Pako7 on October 21, 2019, 08:09:34 AM

ok thank You