Avast WEBforum

Consumer Products => Avast Secure Browser => Topic started by: Stephen350 on October 23, 2019, 09:44:58 PM

Title: Getting hacked
Post by: Stephen350 on October 23, 2019, 09:44:58 PM
Hi I have had a number of issues over the last week with a number of my Internet accounts being compromised IE EBAY, Amazon, Facebook, Instagram and I believe my E-Mail address.

Can you please advise with the protection I have from you why I have not received any notifications and what can I do ( I am unable to get support on the number given on the site )

regards
Title: Re: Getting hacked
Post by: r@vast on October 24, 2019, 02:25:54 PM
Hi I have had a number of issues over the last week with a number of my Internet accounts being compromised IE EBAY, Amazon, Facebook, Instagram and I believe my E-Mail address.

Can you please advise with the protection I have from you why I have not received any notifications and what can I do ( I am unable to get support on the number given on the site )

regards

Hi,
Please create a support ticket via https://support.avast.com/en-ww/contact/
Please add screenshots of Password Guardian and https://www.avast.com/hackcheck results to the ticket.
Please add as much detail (of the situation) as possible to the ticket.
Meanwhile, I would suggest that you change your password for all online accounts.