Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Iain McC on October 27, 2019, 08:38:23 AM

Title: Activate product not activated?
Post by: Iain McC on October 27, 2019, 08:38:23 AM
I bought Premium multi-device, and installed it on two PCs and my phone, earlier this month. I just got an email from Avast claiming that I have not activated my subscription. Huh? All three devices report that I have unlocked them with the activation code in the email. What gives? Was this email sent in error, or do I have an install problem on three devices? When I go to the my.avast.com website, it also shows my subscription with the same activation code as all three devices report.

I'm a little confused. As far as I can tell, I *have* activated the subscription, even though the email says I have not.
Title: Re: Activate product not activated?
Post by: bob3160 on October 27, 2019, 02:40:28 PM
Contact Sales: https://support.avast.com/en-us/contact/enter/