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Non-English Zone => 汉语语言, 漢語語言 => Topic started by: jaydenshen on November 10, 2019, 01:56:45 AM

Title: 已购买,但未收到许可证
Post by: jaydenshen on November 10, 2019, 01:56:45 AM

I am a Chinese user. After I bought your company's avast ultimate on November 10 at 08:17 local time, After finding the mailbox did not receive the relevant activation license mail, so far have not received (not in the trash). I was through your company China official website (https://www.avast.com/zh-cn/windows) to buy the activation code, the use of E-mail is: jaydenshen@outlook.com, if there is the relevant staff to see this Please contact me via this forum or my email, thank you.
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我是一名中国使用者，于当地时间11月10日08:17分，购买贵公司的avast ultimate，之后查找邮箱并没有收到相关的激活许可证邮件，至今都还没有收到（垃圾箱里也没有）。我当时是通过贵公司中国官网（https://www.avast.com/zh-cn/windows）购买的激活码，使用的邮箱是：jaydenshen@outlook.com，如果有相关的工作人员看到这封信息的话，请通过这个论坛或我的邮箱联系我，谢谢。

Title: Re: 已购买,但未收到许可证
Post by: Asyn on November 10, 2019, 07:53:01 AM

-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)