Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: mattrix on November 16, 2019, 09:05:53 AM

Title: Avast Free - license expired
Post by: mattrix on November 16, 2019, 09:05:53 AM
My license expired last week and I can NOT renew it.
When I use the "Register now" button on the "registration screen," it brings up a message box that says loading and then the box disappears.
If I opt to "use a web form" from the registration screen, I get redirected to a page that says Avast doesn't need to be registered and will continue to work, even if expired ...

Well NO it WONT,

Every time I start my computer I get a message that there are new definitions to download but when I try to download them it fails with a message that "my license has expired".

My setup: WinXP/Avast 9.0.x

I know its old, I did update it at one stage but had all sorts of problems, so I downgraded to this version and have had no problems until now.

What do I have to do to keep getting the new definitions?



Title: Re: Avast Free - license expired
Post by: Asyn on November 16, 2019, 09:13:11 AM
- Regarding XP - which SP..?
- Does your CPU support SSE2..?
Title: Re: Avast Free - license expired
Post by: mattrix on November 16, 2019, 09:26:30 AM
XP service Pack 3.

SSE2: not sure, but I think that was the problem I had before.
Title: Re: Avast Free - license expired
Post by: Asyn on November 16, 2019, 09:28:39 AM
SSE2: not sure, but I think that was the problem I had before.
OK, see: https://forum.avast.com/index.php?topic=164936.msg1322691#msg1322691
Title: Re: Avast Free - license expired
Post by: Asyn on November 16, 2019, 09:30:58 AM
In case your CPU supports SSE2, you can try the latest version for XP.
-> https://forum.avast.com/index.php?topic=220639.msg1469787#msg1469787
Title: Re: Avast Free - license expired
Post by: mattrix on November 16, 2019, 10:14:38 AM
Thankyou.

If I do install Avast 10.4, what do I do about the license?
If it is the same as 9.0, it won't download definitions without a license.

If I can get a license for 10.4, why cant I get one for 9.0?

Title: Re: Avast Free - license expired
Post by: Asyn on November 16, 2019, 10:22:25 AM
You're welcome.

Be patient, there are only a few helpers for XP left and probably none with V9 of Avast...
Title: Re: Avast Free - license expired
Post by: INGBEAN on November 16, 2019, 06:40:31 PM
Hello mattrix!

Please try this one: W31337000H9900A0421-WRW5MRXW
This key should work approx. until end of May 2020.

Best regards!

INGBEAN
Title: Re: Avast Free - license expired
Post by: mattrix on November 17, 2019, 04:06:53 AM
Thank you INGBEAN,

That worked, though I wish I had read the link before I applied the license. I don't know if it has been more than 10 days or not.

On the other hand, in addition to the expired message, Avast was reporting that all my shields were off and it would not allow me to enable them, so I was more than happy to apply the license and investigate later.